constantly crashing gnome-shell

Bug #1998939 reported by Anjan Bora
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Gnome shell is constantly crashing when workload is high. Gnome shell crashed constantly when I was running firefox, when I was running virtualbox. The screen becomes blank after the crash and after a few moment I am presented with a login screen. The problem is old and yet it is not fixed. I am getting annoying.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-shell 42.5-0ubuntu1
ProcVersionSignature: Ubuntu 5.15.0-56.62-generic 5.15.64
Uname: Linux 5.15.0-56-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Dec 6 20:25:59 2022
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
GsettingsChanges:

InstallationDate: Installed on 2022-10-28 (39 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
ProcEnviron:
 LANG=en_IN
 LANGUAGE=en_IN:en
 PATH=(custom, user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 42.5-0ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Anjan Bora (anjbora) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
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