package firefox 87.0+build3-0ubuntu0.20.10.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1

[Charles Embry]

Was updating my os version and also had to update firefox.

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 87.0+build3-0ubuntu0.20.10.1
ProcVersionSignature: Ubuntu 5.8.0-1019.22-raspi 5.8.18
Uname: Linux 5.8.0-1019-raspi aarch64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: arm64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: merlinddg51 1377 F.... pulseaudio
 /dev/snd/controlC0: merlinddg51 1377 F.... pulseaudio
BuildID: 20210318103112
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Sat Nov 19 08:46:02 2022
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
ImageMediaBuild: 20201022
IpRoute:
 default via 192.168.1.1 dev eth0 proto dhcp metric 100
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.75 metric 100
NoProfiles: True
PciNetwork:

PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.6, python3-minimal, 3.10.6-1~22.04
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.1
 apt 2.4.8
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 87.0+build3-0ubuntu0.20.10.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

[Charles Embry (merlinddg51)]

error when updating my OS, and had to update Firefox as well.

[Amin Bandali (bandali)]

Hello, and sorry for the late reply here.

One possible workaround for such a problem would be to run upgrade your deb and/or snap package of snapd before attempting a system upgrade:

    sudo apt update
    sudo apt install --only-upgrade snapd
    sudo snap refresh snapd