bug USB in Ubuntu

Bug #1995127 reported by Ruslan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

There is such a problem. UPSs are not working. Powercom and East - also.
He began to find out what was the matter. If you enter once a second, the lsusb command, then we get the following:
https://ibb.co/y0nfqMQ
[url=https://ibb.co/y0nfqMQ][img]https://i.ibb.co/y0nfqMQ/zevstst-u18-lsusb.png[/img][/url]

it turns out that he sees UPS in USB, then he does not see.
The output of sudo dmesg | grep usb is as follows:
https://ibb.co/mRG548r
[url=https://ibb.co/mRG548r][img]https://i.ibb.co/mRG548r/zevstst-u18-dmesg.png[/img][/url]

Here we also see the problem.
The fact is that there used to be Ub16 and there were no such problems. Installed 18 - and started. Put 16 again - no problem again.
I began to find out in more detail. It turned out that on the kernel 4.11.12 - UPS work clearly, but as soon as the kernel 4.12-rc3 was installed. Everything. problems began.

What have you done with the kernel since version 4.12? That some UPS are now down?? Would they fix it?
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2022-12-19 (2 days ago)
InstallationMedia: Ubuntu-Server 18.04.6 LTS "Bionic Beaver" - Release amd64 (20210915.2)
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=uk_UA.UTF-8
 SHELL=/bin/bash
Tags: bionic
Uname: Linux 4.20.17-042017-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2022-12-19 (2 days ago)
InstallationMedia: Ubuntu-Server 18.04.6 LTS "Bionic Beaver" - Release amd64 (20210915.2)
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=uk_UA.UTF-8
 SHELL=/bin/bash
Tags: bionic
Uname: Linux 4.20.17-042017-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2022-12-19 (2 days ago)
InstallationMedia: Ubuntu-Server 18.04.6 LTS "Bionic Beaver" - Release amd64 (20210915.2)
IwConfig:
 lo no wireless extensions.

 eno1 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. B450 AORUS ELITE V2
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=uk_UA.UTF-8
 SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-200-generic root=UUID=a49926df-1910-49e5-bd5d-afd78d20f341 ro
ProcVersionSignature: Ubuntu 4.15.0-200.211-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-200-generic N/A
 linux-backports-modules-4.15.0-200-generic N/A
 linux-firmware 1.173.21
RfKill:

Tags: bionic
Uname: Linux 4.15.0-200-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

WifiSyslog:

_MarkForUpload: True
dmi.bios.date: 01/24/2022
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: F63
dmi.board.asset.tag: Default string
dmi.board.name: B450 AORUS ELITE V2
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF63:bd01/24/2022:svnGigabyteTechnologyCo.,Ltd.:pnB450AORUSELITEV2:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB450AORUSELITEV2:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: B450 MB
dmi.product.name: B450 AORUS ELITE V2
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2022-12-19 (2 days ago)
InstallationMedia: Ubuntu-Server 18.04.6 LTS "Bionic Beaver" - Release amd64 (20210915.2)
IwConfig:
 lo no wireless extensions.

 eno1 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. B450 AORUS ELITE V2
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=uk_UA.UTF-8
 SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-200-generic root=UUID=a49926df-1910-49e5-bd5d-afd78d20f341 ro
ProcVersionSignature: Ubuntu 4.15.0-200.211-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-200-generic N/A
 linux-backports-modules-4.15.0-200-generic N/A
 linux-firmware 1.173.21
RfKill:

Tags: bionic
Uname: Linux 4.15.0-200-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

WifiSyslog:

_MarkForUpload: True
dmi.bios.date: 01/24/2022
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: F63
dmi.board.asset.tag: Default string
dmi.board.name: B450 AORUS ELITE V2
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF63:bd01/24/2022:svnGigabyteTechnologyCo.,Ltd.:pnB450AORUSELITEV2:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB450AORUSELITEV2:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: B450 MB
dmi.product.name: B450 AORUS ELITE V2
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2022-12-19 (2 days ago)
InstallationMedia: Ubuntu-Server 18.04.6 LTS "Bionic Beaver" - Release amd64 (20210915.2)
IwConfig:
 lo no wireless extensions.

 eno1 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. B450 AORUS ELITE V2
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=uk_UA.UTF-8
 SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-200-generic root=UUID=a49926df-1910-49e5-bd5d-afd78d20f341 ro
ProcVersionSignature: Ubuntu 4.15.0-200.211-generic 4.15.18
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-200-generic N/A
 linux-backports-modules-4.15.0-200-generic N/A
 linux-firmware 1.173.21
RfKill:

Tags: bionic
Uname: Linux 4.15.0-200-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 01/24/2022
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: F63
dmi.board.asset.tag: Default string
dmi.board.name: B450 AORUS ELITE V2
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF63:bd01/24/2022:svnGigabyteTechnologyCo.,Ltd.:pnB450AORUSELITEV2:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB450AORUSELITEV2:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: B450 MB
dmi.product.name: B450 AORUS ELITE V2
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2022-12-19 (2 days ago)
InstallationMedia: Ubuntu-Server 18.04.6 LTS "Bionic Beaver" - Release amd64 (20210915.2)
IwConfig:
 lo no wireless extensions.

 eno1 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. B450 AORUS ELITE V2
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=uk_UA.UTF-8
 SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-200-generic root=UUID=a49926df-1910-49e5-bd5d-afd78d20f341 ro
ProcVersionSignature: Ubuntu 4.15.0-200.211-generic 4.15.18
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-200-generic N/A
 linux-backports-modules-4.15.0-200-generic N/A
 linux-firmware 1.173.21
RfKill:

Tags: bionic
Uname: Linux 4.15.0-200-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 01/24/2022
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: F63
dmi.board.asset.tag: Default string
dmi.board.name: B450 AORUS ELITE V2
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF63:bd01/24/2022:svnGigabyteTechnologyCo.,Ltd.:pnB450AORUSELITEV2:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB450AORUSELITEV2:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: B450 MB
dmi.product.name: B450 AORUS ELITE V2
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1995127/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Paul White (paulw2u) wrote :

Bug report seems to infer that the problem lies with the kernel so moving this to 'linux'.

Ruslan, if this is still an issue then please follow any instructions that the kernel bot may give you while using Ubuntu 18.04, thanks.

tags: added: bionic
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1995127

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Ruslan (zevsua)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Ruslan (zevsua) wrote : ProcCpuinfoMinimal.txt

apport information

tags: added: apport-collected
description: updated
description: updated
Revision history for this message
Ruslan (zevsua) wrote :

apport information

description: updated
Revision history for this message
Ruslan (zevsua) wrote : AlsaInfo.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : CRDA.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : Lspci.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : Lsusb.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcModules.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : PulseList.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : UdevDb.txt

apport information

description: updated
Revision history for this message
Ruslan (zevsua) wrote : AlsaInfo.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : CRDA.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : Lspci.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : Lsusb.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcModules.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : PulseList.txt

apport information

description: updated
Revision history for this message
Ruslan (zevsua) wrote : AlsaInfo.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : CRDA.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : Lspci.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : Lsusb.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcModules.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : UdevDb.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : AlsaInfo.txt

apport information

description: updated
Revision history for this message
Ruslan (zevsua) wrote : CRDA.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : Lspci.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : Lsusb.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Ruslan (zevsua) wrote : ProcModules.txt
Revision history for this message
Ruslan (zevsua) wrote : UdevDb.txt
Revision history for this message
Ruslan (zevsua) wrote : WifiSyslog.txt
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