FP enrollment fails randomly after 10 finger enrollment

Bug #1995082 reported by prafulla chandra kota
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
fprintd (Ubuntu)
New
Undecided
Unassigned

Bug Description

FP enrolment fails randomly after 10 finger enrolment fails randomly after 10 finger enrollment

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: fprintd 1.94.2-1ubuntu0.22.04.1
ProcVersionSignature: Ubuntu 6.0.0-9005.5+exp.12-oem 6.0.0
Uname: Linux 6.0.0-9005-oem x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 28 14:25:17 2022
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-jammy-amd64-20220504-33+jellyfish-lapras+X46
InstallationDate: Installed on 2022-10-27 (0 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - somerville-jammy-amd64-20220504-33
SourcePackage: fprintd
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
prafulla chandra kota (prafullakota) wrote :
Revision history for this message
prafulla chandra kota (prafullakota) wrote :

[Ubuntu 22.04] - FP detection doesn't happen while enrolling for multiusers
Steps to reproduce:
1. Create two users in the Ubuntu 22.04 OS
2. Enrol all 10FP's for the first user
3. Now start enrolling another 10FP's for the second user
4. Observe the FP detection doesn't work while enrolling randomly during 10 to 20 or 20 to 30 enrollemnts.
5. Restart the laptop and then FP detection works

Log:
: (fprintd:2534): fprintd-DEBUG: 11:47:22.974: file_storage_print_data_load(): loaded '/var/lib/fprint/testuser1/broadcom/0/3' Unknown error -2

Additional details are sent by email to Andy Chi.

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