Page size setting is just plain wrong

Bug #1995030 reported by MR Zenwiz
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
New
Undecided
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Bug Description

I have an HP OfficeJet 4654 connected to my Xubuntu 22.04 LTS Jammy Jellyfish desktop via USB cable. I am running the latest HP-LIP drivers, and the scanner works relatively well.

However, when I set the page size preference to Automatic (the default), a letter sized scan on the platen comes out fine. When I set the page size preference to Letter, the scan comes out legal sized - totally wrong.

Also, when I use the page size preference of Automatic (the default), a scan of a letter-sized sheet using the feeder comes out legal sized. However, if I scan the same sheet with the page size preference set to Letter, it comes out fine.

This means I have to remember or check what my last page size preference is set to to scan the right sized output depending on whether the scan is on the platen or through the feeder.

This is so unbelievably bad user-friendliness I can't even describe it further.

1) marbase 5.15.0-52-generic #58-Ubuntu SMP Thu Oct 13 08:03:55 UTC 2022 x86_64 GNU/Linux
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=22.04
DISTRIB_CODENAME=jammy
DISTRIB_DESCRIPTION="Ubuntu 22.04.1 LTS"

2) simple-scan 42.0

3) When the page size preference is set to Automatic, I expect it to produce a scan of a size that automatically matches the actual size of the page scanned whether I use the platen or the sheet feeder. When I set the preference to Letter, I expect the scan to be letter-sized whether I use the platen or the sheet feeder.

4) See above and the attached files showing textually and graphically what happened.

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MR Zenwiz (mrzenwiz) wrote :
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