Ubuntu

The screen has frozen several times and flickers

Bug #1991857 reported by Alexander Zuniga U. on 2022-10-06

This bug report is a duplicate of: Bug #1992100: Unknown bug. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu	Incomplete	Undecided	Unassigned

Bug Description

The problem seems to be from the Mozilla browser and the libre office word processor when I have been using google translate simultaneously. The screen has frozen several times and flickers reloading Facebook or whatever I seeing on the browser.

I use extensions or plug-ins in the browser like Grammary to correct my texts and when I removed them my computer started to work better but still with some failures even in the command line.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53
Uname: Linux 5.15.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 5 18:45:12 2022
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a06] (rev 0b) (prog-if 00 [VGA controller])
Subsystem: Dell Haswell-ULT Integrated Graphics Controller [1028:0651]
InstallationDate: Installed on 2022-09-30 (5 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
MachineType: Dell Inc. Inspiron 3442
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-48-generic root=UUID=2cd3ff22-e8b5-40a0-a450-10456d1ac17a ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/24/2014
dmi.bios.release: 0.0
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 0878RH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.ec.firmware.release: 0.0
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd02/24/2014:br0.0:efr0.0:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0878RH:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:sku0651:
dmi.product.name: Inspiron 3442
dmi.product.sku: 0651
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.110-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.0.5-0ubuntu0.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

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Revision history for this message

Alexander Zuniga U. (aleck-1977) wrote on 2022-10-06:

CurrentDmesg.txt Edit (71.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (14.2 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (8.7 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (8.1 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (765 bytes, text/plain; charset="utf-8")
Lsusb.txt Edit (632 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (937 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (45.8 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (2.5 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (325 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (7.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (204.6 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (3.0 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (418.4 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (39.0 KiB, text/plain; charset="utf-8")

Ubuntu Foundations Team Bug Bot (crichton) on 2022-10-06

affects:

ubuntu → xorg (Ubuntu)

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2022-10-06:

Thanks for the bug report. Is the freeze and flickering confined to just the web browser or the whole screen?

summary:	- Web browser extensions bugs + The screen has frozen several times and flickers
affects:	xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status:	New → Incomplete