StreamDeck.Transport.Transport.TransportError: Could not open HID device.

[Alan Pope 🍺🐧🐱 🦄]

Installed streamdeck-ui from the 22.04 repo, then launched streamdeck from the terminal with my StreamDeck Mini attached.

Expectation

* Streamdeck UI launches

Actual

* Streamdeck UI doesn't launch.

$  streamdeck
Traceback (most recent call last):
  File "/usr/bin/streamdeck", line 33, in <module>
    sys.exit(load_entry_point('streamdeck-ui==1.1.2', 'console_scripts', 'streamdeck')())
  File "/usr/lib/python3/dist-packages/streamdeck_ui/gui.py", line 634, in start
    items = api.open_decks().items()
  File "/usr/lib/python3/dist-packages/streamdeck_ui/api.py", line 105, in open_decks
    deck.open()
  File "/usr/lib/python3/dist-packages/StreamDeck/Devices/StreamDeck.py", line 153, in open
    self.device.open()
  File "/usr/lib/python3/dist-packages/StreamDeck/Transport/LibUSBHIDAPI.py", line 352, in open
    self.device_handle = self.hidapi.open_device(self.device_info['path'])
  File "/usr/lib/python3/dist-packages/StreamDeck/Transport/LibUSBHIDAPI.py", line 181, in open_device
    raise TransportError("Could not open HID device.")
StreamDeck.Transport.Transport.TransportError: Could not open HID device.

Device is attached:

[Mon Oct 3 15:01:59 2022] usb 3-7.3.2: new high-speed USB device number 46 using xhci_hcd
[Mon Oct 3 15:01:59 2022] usb 3-7.3.2: New USB device found, idVendor=0fd9, idProduct=0063, bcdDevice= 2.00
[Mon Oct 3 15:01:59 2022] usb 3-7.3.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[Mon Oct 3 15:01:59 2022] usb 3-7.3.2: Product: Stream Deck Mini
[Mon Oct 3 15:01:59 2022] usb 3-7.3.2: Manufacturer: Elgato Systems
[Mon Oct 3 15:01:59 2022] usb 3-7.3.2: SerialNumber: BL44H1B12352
[Mon Oct 3 15:01:59 2022] input: Elgato Systems Stream Deck Mini as /devices/pci0000:00/0000:00:14.0/usb3/3-7/3-7.3/3-7.3.2/3-7.3.2:1.0/0003:0FD9:0063.0034/input/input134
[Mon Oct 3 15:01:59 2022] hid-generic 0003:0FD9:0063.0034: input,hidraw9: USB HID v1.10 Device [Elgato Systems Stream Deck Mini] on usb-0000:00:14.0-7.3.2/input0

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: streamdeck-ui 1.1.2-2
ProcVersionSignature: Ubuntu 5.15.0-47.51-generic 5.15.46
Uname: Linux 5.15.0-47-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: KDE
Date: Mon Oct 3 15:05:36 2022
InstallationDate: Installed on 2021-05-14 (506 days ago)
InstallationMedia: Kubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
PackageArchitecture: all
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: streamdeck-ui
UpgradeStatus: Upgraded to jammy on 2022-05-03 (152 days ago)

[Alan Pope 🍺🐧🐱 🦄 (popey)]

In case anyone else sees this, I had to do this to resolve the issue:

edit /etc/udev/rules.d/50-elgato.rules and add these lines:

# Elgato Stream Deck Mini
SUBSYSTEM=="usb", ATTRS{idVendor}=="0fd9", ATTRS{idProduct}=="0063", TAG+="uaccess"

# Elgato Stream Deck Original
SUBSYSTEM=="usb", ATTRS{idVendor}=="0fd9", ATTRS{idProduct}=="0060", TAG+="uaccess"

# Elgato Stream Deck Original (v2)
SUBSYSTEM=="usb", ATTRS{idVendor}=="0fd9", ATTRS{idProduct}=="006d", TAG+="uaccess"

# Elgato Stream Deck XL
SUBSYSTEM=="usb", ATTRS{idVendor}=="0fd9", ATTRS{idProduct}=="006c", TAG+="uaccess"

# Elgato Stream Deck MK.2
SUBSYSTEM=="usb", ATTRS{idVendor}=="0fd9", ATTRS{idProduct}=="0080", TAG+="uaccess"

Then sudo udevadm control --reload-rules

Then unplug and re-plug the device. It now works.