Kinetic boots to black screen

Bug #1991452 reported by Steven
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Fix Released
Undecided
Unassigned

Bug Description

I installed the kinetic beta this morning in VirtualBox VM (6.1.38-dfsg-3). On the first boot after install, it got as far as the Ubuntu logo and then the screen went black and I couldn't do anything. I tried to reboot it a few times to no avail. Eventually, I rebooted it into recovery mode and used the 'repair broken packages' option and that changed around some packages. The system resumed from recovery mode and brought me to the normal desktop. I used it stably for a while and I rebooted it twice in the normal course of what I was doing with it. It booted to the desktop fine both times.

However, when I rebooted it a third time, it booted to the black screen again. I rebooted it into recovery mode and ran the 'repair' again. It didn't change any packages, but resuming from recovery booted me into a usable system. I filed this bug from the terminal directly after that reboot.

Expected Result: Consistent boot to desktop
Actual Result: Inconsistent boot to a black screen; seemingly fixed by entering and exiting recovery mode

lsb_release -rd:
Description: Ubuntu Kinetic Kudu (development branch)
Release: 22.10

apt policy xorg:
  Installed: 1:7.7+23ubuntu2
  Candidate: 1:7.7+23ubuntu2
  Version table:
 *** 1:7.7+23ubuntu2 500
        500 http://us.archive.ubuntu.com/ubuntu kinetic/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-15.15-generic 5.19.0
Uname: Linux 5.19.0-15-generic x86_64
ApportVersion: 2.23.0-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 1 13:26:51 2022
DistUpgraded: Fresh install
DistroCodename: kinetic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 VMware SVGA II Adapter [15ad:0405] (prog-if 00 [VGA controller])
   Subsystem: VMware SVGA II Adapter [15ad:0405]
InstallationDate: Installed on 2022-10-01 (0 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Beta amd64 (20220927.1)
Lsusb:
 Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Lsusb-t:
 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/12p, 12M
     |__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
MachineType: innotek GmbH VirtualBox
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-15-generic root=UUID=2628bb97-3fa1-41ab-92ca-3d98c5e16424 ro recovery nomodeset dis_ucode_ldr
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
XorgLogOld:

dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:sku:
dmi.product.family: Virtual Machine
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.112-3ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.0-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Revision history for this message
Steven (blistercoilkrasis) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

The default VirtualBox settings only give 16MB of graphics memory so the screen will start to fail/turn black around 2K resolution.

Please try turning off the virtual machine and changing Video Memory to 64MB.

tags: added: virtualbox vmwgfx
affects: xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Steven (blistercoilkrasis) wrote :

Thank you for the suggestion. I have tried using 64 MB and 128 MB video memory for the VM running Kinetic and the problem persists.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu because there has been no activity for 60 days.]

Changed in ubuntu:
status: Incomplete → Expired
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Now kinetic has been released, is the bug still occurring?

Changed in ubuntu:
status: Expired → Incomplete
Revision history for this message
Steven (blistercoilkrasis) wrote :

Tested with an up to date install of Kinetic in VirtualBox a few hours ago; it booted consistently 5/5 times in a row. So, I would say it works as intended for me now, at least.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Sounds like it might have been bug 1988488.

Changed in ubuntu:
status: Incomplete → Fix Released
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