Mozilla and Thunderbird not responding

Bug #1990680 reported by John Lippiello
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I recently applied an ubuntu software update. I am currently at: Ubuntu 22.04.1 LTS, release 22.04, codename: jammy. Since having this software updated on my system, I have gotten messages indicating that Mozilla or Thunderbird is not responding. I can close them out, open them again, and it will function after that. This has happened a few times now.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.14
ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53
Uname: Linux 5.15.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 23 12:35:36 2022
InstallationDate: Installed on 2021-12-08 (288 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: Upgraded to jammy on 2022-09-19 (3 days ago)
VarLogDistupgradeTermlog:

Revision history for this message
John Lippiello (pq1210) wrote :
Paul White (paulw2u)
affects: ubuntu-release-upgrader (Ubuntu) → thunderbird (Ubuntu)
Revision history for this message
Olivier Tilloy (osomon) wrote :

By "Mozilla", do you mean "Firefox"?
Or does "Mozilla or Thunderbird" refer to just one piece of software (Mozilla Thunderbird)?

Changed in firefox (Ubuntu):
status: New → Incomplete
Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
John Lippiello (pq1210) wrote :

 Hi Olivier

When I said Mozilla, I meant Mozilla Firefox.

When I mentioned Thunderbird, I meant the email software that comes with Ubunta. I guess that is a Mozilla product as well.

Sorry about that.

The problem has not been happening as much. I wonder if I was moving things around in Thunderbird too quickly after that update?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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