Unable to write mail or respond to mails in Thunderbird after update

[Alek Tarkowski]

Binary package hint: mozilla-thunderbird

After updating to version 1.5.0.13+1.5.0.15~prepatch080227-0ubuntu0.7.04.0 of mozilla-thunderbird under Kubuntu Feisty (07.04) I am unable to open a new message window, or reply to a message, either by pressing a toolbar button, chosing a menu option or using a shortcut.

Furthermore, multiple menu options (for example, the "about" option in help menu, the "extensions" option in tools menu) display errors starting with "XML Parsing Error: not well-formed"

1. upon chosing "about" option

XML Parsing Error: not well-formed
Location: chrome://messenger/content/aboutDialog.xul
Line Number 1, Column 16:rpanel-progress" collapsed="true" id="statusbar-progresspanel">
---------------^

2. upon chosing "extensions" option

XML Parsing Error: not well-formed
Location: chrome://mozapps/content/extensions/extensions.xul?type=extensions
Line Number 1, Column 21: ondblclick="onProfilesDblClick(event)"
--------------------^

There might be other options resulting with similar errors, I don't have time to check the menus thoroughly

This bug makes it impossible to use my email client.

[Alek Tarkowski (alek-tarkowski)]

Mozilla-thunderbird has fixed itself. Unfortunately, I have no idea / explanation how. A window titled "compatibility update" (or something to this extent) has popped up for a second before opening Thunderbird and all seems fine.

[Ralph Janke (txwikinger)]

Thanks for submitting this report.

It sounds to me like that this was cause due to incompability of extensions after the update. After the extensions got updated it works again.

Is it ok to close this report?

Thanks.

[Ralph Janke (txwikinger)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!