Keyboard inoperative on Asus Vivobook S5402ZA
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| linux (Ubuntu) |
In Progress
|
Medium
|
Unassigned | ||
| Focal |
In Progress
|
Medium
|
Unassigned | ||
| Jammy |
In Progress
|
Medium
|
Unassigned | ||
| Kinetic |
In Progress
|
Medium
|
Unassigned | ||
Bug Description
[Impact]
* The builtin keyboard on the Asus S5402ZA doesn't work with any currently released kernel.
[Fix]
* 6e5cbe7c4b41824
* e12dee3736731e2
* These are from the upstream linux-pm tree, accepted for Linux 6.1, https:/
[Test Plan]
* Install Ubuntu on an Asus S5402ZA and verify that the internal keyboard doesn't work.
* Install kernel with the above patches.
* Boot into patched kernel and verify that the internal keyboard now works.
[Where problems could occur]
* These patches could cause the keyboard to not work if there are differences in hardware/firmware revisions.
[Other Info]
* The patch requires e12dee3736731e2
* e12dee373673 includes quirks for the Asus K3402ZA/K3502ZA models. These were tested and accepted by upstream.
See bug below.
* The patchset has been tested on an Asus S5402ZA with a test kernel and found to work.
* Upstream bug tracker: https:/
| Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote Missing required logs. | #1 |
| Changed in linux (Ubuntu): | |
| status: | New → Incomplete |
| description: | updated |
| description: | updated |
| description: | updated |
| Changed in linux (Ubuntu Kinetic): | |
| importance: | Undecided → Medium |
| status: | Incomplete → In Progress |
| Changed in linux (Ubuntu Jammy): | |
| importance: | Undecided → Medium |
| status: | New → In Progress |
| Changed in linux (Ubuntu Focal): | |
| importance: | Undecided → Medium |
| status: | New → In Progress |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1990425
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.