package firefox 1:1snap1-0ubuntu2 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1

[Bashir]

After upgrade from Ubuntu 20.04 to 22.04, the Firefox browser could not open.

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 1:1snap1-0ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
Uname: Linux 5.15.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: unknown
Date: Tue Aug 16 12:05:53 2022
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2018-03-08 (1629 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Python3Details: /usr/bin/python3.10, Python 3.10.4, python3-minimal, 3.10.4-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.1
 apt 2.4.7
Snap: firefox 104.0-3 (latest/stable)
Snap.Changes:
 ID Status Spawn Ready Summary
 603 Done 2022-08-23T16:40:48+01:00 2022-08-23T16:42:16+01:00 Refresh "firefox" snap from "esr/edge" channel
 604 Done 2022-08-23T16:42:39+01:00 2022-08-23T16:44:13+01:00 Refresh "firefox" snap from "latest/stable" channel
SourcePackage: firefox
Title: package firefox 1:1snap1-0ubuntu2 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

[Olivier Tilloy (osomon)]

Relevant debug output from DpkgTerminalLog.txt:

==> Installing the firefox snap
error: cannot perform the following tasks:
- Download snap "firefox" (1670) from channel "stable" (Get https://canonical-bos01.cdn.snapcraftcontent.com/download-origin/canonical-lgw01/3wdHCAVyZEmYsCMFDE9qt92UV8rC8Wdk_1670.snap?interactive=1&token=1660662000_3c8f8666e822bd3b6d08cba113fce9ffe5d7eb53: dial tcp: lookup canonical-bos01.cdn.snapcraftcontent.com on 127.0.0.53:53: read udp 127.0.0.1:52884->127.0.0.53:53: i/o timeout)

This looks like a transient network failure. Can you try reinstalling?

    sudo apt reinstall firefox

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]