X1YG7 + Ubuntu 22.04.1 + TB4 Dock + LAN = HANG

Bug #1987170 reported by Zoltan The G
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

(Copy of my Lenovo forum post)

ThinkPad X1 Yoga Gen 7 (12th Gen Intel) BIOS and TB firmware fully updated. ThinkPad Universal TB4 Dock firmware fully updated. Ubuntu 22.04.1 LTS _installed_ and fully updated. LAN cable plugged into dock.

Ubuntu boots to login screen. LAN LED on connected switch is ON and things seem OK. When I log in LAN LED flashes and goes out. Mouse and keyboard become unresponsive quickly. I am sometimes able to try to launch FF or select shutdown but that's as far as it gets. Nothing happens except eventually for the shutdown option the desktop wallpaper disappears and is replaced with a black screen and flashing cursor. Forced power off via long button press is the only option.

On reboot to Windows LAN LED is not on, and connection is not restored until I dis/reconnect the dock. If I boot Ubuntu on the AC brick or on a Lenovo USB-C Mini Dock + LAN issue doesn't happen. LAN works on mini dock. If I boot with TB4 dock but no LAN cable, no issue. Wifi works. My TP X1 Yoga Gen 6 with Ubuntu 21.04.1 LTS booted is fine on the TB4 dock + LAN.

Attaching syslog. I log in at ~ 17:41:25. Logs include failed session and subsequent session on AC brick when I extracted the logs.

Revision history for this message
Zoltan The G (wdw) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1987170

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Zoltan The G (wdw) wrote :

I'm unable to run the apport-collect command (per the robo-comment above) when in the problem configuration because things lock up immediately. Is there any benefit to that command on a subsequent on-the-AC-brick reboot? Apologies for my ignorance.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Zoltan The G (wdw) wrote :

Changing to confirmed - although that seems rather odd since I'm the OP...

Revision history for this message
Zoltan The G (wdw) wrote :

Turning off TB4 tunneling in BIOS seems to avoid the problem. No idea what the downside might be - if any.

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