[mgag200] Screen does not update [Failed to post KMS update: CRTC property (GAMMA_LUT) not found and Page flip discarded: CRTC property (GAMMA_LUT) not found]

Bug #1985869 reported by Robert Tam
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Mutter
New
Unknown
OEM Priority Project
Confirmed
Critical
Unassigned
mutter (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

== ApportVersion =================================
2.20.11-0ubuntu82.1

== Architecture =================================
amd64

== CasperMD5CheckResult =================================
pass

== Date =================================
Fri Aug 12 16:01:31 2022

== Dependencies =================================
accountsservice 22.07.5-2ubuntu1.3
acl 2.3.1-1
adduser 3.118ubuntu5
adwaita-icon-theme 41.0-1ubuntu1
alsa-topology-conf 1.2.5.1-2
alsa-ucm-conf 1.2.6.3-1ubuntu1
apg 2.2.3.dfsg.1-5build2
apport 2.20.11-0ubuntu82.1
apport-symptoms 0.24
apt 2.4.6
apt-utils 2.4.6
aptdaemon 1.1.1+bzr982-0ubuntu39
aptdaemon-data 1.1.1+bzr982-0ubuntu39
aspell 0.60.8-4build1
aspell-en 2018.04.16-0-1
at-spi2-core 2.44.0-3
avahi-daemon 0.8-5ubuntu5
avahi-utils 0.8-5ubuntu5
base-files 12ubuntu4.2
bash 5.1-6ubuntu1
bash-completion 1:2.11-5ubuntu1
bind9-host 1:9.18.1-1ubuntu1.1
bind9-libs 1:9.18.1-1ubuntu1.1
bluez 5.64-0ubuntu1
bolt 0.9.2-1
bsdextrautils 2.37.2-4ubuntu3
bubblewrap 0.6.1-1
ca-certificates 20211016
cheese-common 41.1-1build1
colord 1.4.6-1
colord-data 1.4.6-1
coreutils 8.32-4.1ubuntu1
cpp 4:11.2.0-1ubuntu1
cpp-11 11.2.0-19ubuntu1
cracklib-runtime 2.9.6-3.4build4
cups-pk-helper 0.2.6-1ubuntu5

[ 6902.723370] ubuntu1 gnome-shell[2773]: Page flip discarded: CRTC property (GAMMA_LUT) not found
[ 7123.822417] ubuntu1 gnome-shell[2773]: Failed to post KMS update: CRTC property (GAMMA_LUT) not found
[ 7123.823384] ubuntu1 gnome-shell[2773]: Page flip discarded: CRTC property (GAMMA_LUT) not found
[ 7124.335913] ubuntu1 gnome-shell[2773]: JS ERROR: Failed to initialize fprintd service: Gio.DBusError: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name net.reactivated.Fprint was not provided by any .service files
                                          asyncCallback@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:114:23
[ 7180.309459] ubuntu1 gnome-shell[2773]: Failed to post KMS update: CRTC property (GAMMA_LUT) not found
[ 7180.311605] ubuntu1 gnome-shell[2773]: Page flip discarded: CRTC property (GAMMA_LUT) not found
[ 7218.558479] ubuntu1 gnome-shell[2773]: Failed to post KMS update: CRTC property (GAMMA_LUT) not found
[ 7218.559502] ubuntu1 gnome-shell[2773]: Page flip discarded: CRTC property (GAMMA_LUT) not found
[ 7244.319195] ubuntu1 gnome-shell[2773]: Failed to post KMS update: CRTC property (GAMMA_LUT) not found
[ 7244.320182] ubuntu1 gnome-shell[2773]: Page flip discarded: CRTC property (GAMMA_LUT) not found
[ 7295.446436] ubuntu1 gnome-shell[2773]: Failed to post KMS update: CRTC property (GAMMA_LUT) not found
[ 7295.447812] ubuntu1 gnome-shell[2773]: Page flip discarded: CRTC property (GAMMA_LUT) not found
[ 7573.588299] ubuntu1 gnome-shell[2773]: Failed to post KMS update: CRTC property (GAMMA_LUT) not found
[ 7573.590411] ubuntu1 gnome-shell[2773]: Page flip discarded: CRTC property (GAMMA_LUT) not found
[ 7574.868039] ubuntu1 gnome-shell[2773]: JS ERROR: Failed to initialize fprintd service: Gio.DBusError: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name net.reactivated.Fprint was not provided by any .service files
                                          asyncCallback@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:114:23
[ 7654.509594] ubuntu1 gnome-shell[2773]: Failed to post KMS update: CRTC property (GAMMA_LUT) not found
[ 7654.510955] ubuntu1 gnome-shell[2773]: Page flip discarded: CRTC property (GAMMA_LUT) not found
[ 7751.955703] ubuntu1 gnome-shell[2773]: Failed to post KMS update: CRTC property (GAMMA_LUT) not found
[ 7751.957582] ubuntu1 gnome-shell[2773]: Page flip discarded: CRTC property (GAMMA_LUT) not found
[ 7965.552231] ubuntu1 gnome-shell[2773]: Failed to post KMS update: CRTC property (GAMMA_LUT) not found
[ 7965.553842] ubuntu1 gnome-shell[2773]: Page flip discarded: CRTC property (GAMMA_LUT) not found
[ 8073.130242] ubuntu1 gnome-shell[2773]: Failed to post KMS update: CRTC property (GAMMA_LUT) not found
[ 8073.131334] ubuntu1 gnome-shell[2773]: Page flip discarded: CRTC property (GAMMA_LUT) not found
[ 8816.510259] ubuntu1 gnome-shell[2773]: Failed to post KMS update: CRTC property (GAMMA_LUT) not found
[ 8816.511259] ubuntu1 gnome-shell[2773]: Page flip discarded: CRTC property (GAMMA_LUT) not found
[ 8818.963154] ubuntu1 gnome-shell[2773]: JS ERROR: Failed to initialize fprintd service: Gio.DBusError: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name net.reactivated.Fprint was not provided by any .service files
                                          asyncCallback@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:114:23
[ 8824.646014] ubuntu1 gnome-shell[2773]: Failed to post KMS update: CRTC property (GAMMA_LUT) not found
[ 8824.646947] ubuntu1 gnome-shell[2773]: Page flip discarded: CRTC property (GAMMA_LUT) not found
[ 8840.258280] ubuntu1 gnome-shell[2773]: Failed to post KMS update: CRTC property (GAMMA_LUT) not found
[ 8840.259556] ubuntu1 gnome-shell[2773]: Page flip discarded: CRTC property (GAMMA_LUT) not found

== SourcePackage =================================
gnome-shell

== Tags =================================
third-party-packages jammy uec-images

== Uname =================================
Linux 5.19.0-051900-generic x86_64

== UpgradeStatus =================================
No upgrade log present (probably fresh install)

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-shell 42.2-0ubuntu0.2
Uname: Linux 5.19.0-051900-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
Date: Fri Aug 12 14:53:30 2022
DisplayManager: gdm3
GsettingsChanges:
 b'org.gnome.shell' b'favorite-apps' redacted by apport
 b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'42.2'"
 b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST']"
 b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]"
 b'org.gnome.desktop.notifications' b'application-children' b"['gnome-power-panel', 'org-gnome-software', 'org-gnome-nautilus']"
InstallationDate: Installed on 2022-05-02 (102 days ago)
InstallationMedia: Ubuntu-Server 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220421)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: mutter-common 42.2-0ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Robert Tam (3volution) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Sounds like a regression of bug 1967274 which was originally fixed in mutter 42.1

tags: added: matrox mgag200
affects: gnome-shell (Ubuntu) → mutter (Ubuntu)
no longer affects: linux (Ubuntu)
summary: - Unable to wake up screen when it sleeps. Failed to post KMS update: CRTC
- property (GAMMA_LUT) not found and Page flip discarded: CRTC property
- (GAMMA_LUT) not found
+ [mgag200] Unable to wake up screen when it sleeps. Failed to post KMS
+ update: CRTC property (GAMMA_LUT) not found and Page flip discarded:
+ CRTC property (GAMMA_LUT) not found
summary: - [mgag200] Unable to wake up screen when it sleeps. Failed to post KMS
- update: CRTC property (GAMMA_LUT) not found and Page flip discarded:
- CRTC property (GAMMA_LUT) not found
+ Failed to post KMS update: CRTC property (GAMMA_LUT) not found and Page
+ flip discarded: CRTC property (GAMMA_LUT) not found
Revision history for this message
Launchpad Janitor (janitor) wrote : Re: Failed to post KMS update: CRTC property (GAMMA_LUT) not found and Page flip discarded: CRTC property (GAMMA_LUT) not found

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in mutter (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote (last edit ): Re: Screen does not update [Failed to post KMS update: CRTC property (GAMMA_LUT) not found and Page flip discarded: CRTC property (GAMMA_LUT) not found]

Dropped severity again. I forgot this bug only affects Alder Lake if you're using an old kernel. It doesn't happen with Intel graphics in the 5.19 kernel, although it may still happen on Matrox in 5.19.

tags: added: kinetic
Changed in mutter (Ubuntu):
importance: Undecided → High
summary: - Failed to post KMS update: CRTC property (GAMMA_LUT) not found and Page
- flip discarded: CRTC property (GAMMA_LUT) not found
+ Screen does not update [Failed to post KMS update: CRTC property
+ (GAMMA_LUT) not found and Page flip discarded: CRTC property
+ (GAMMA_LUT) not found]
tags: added: rls-kk-incoming
Changed in mutter (Ubuntu):
importance: High → Medium
tags: removed: rls-kk-incoming
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I guess this should be fixed at the same time as bug 1990256. But in both cases it seems upstream would prefer to use https://gitlab.gnome.org/GNOME/mutter/-/merge_requests/2482 so I don't know about timeframes.

Revision history for this message
Michał Sawicz (saviq) wrote :

> Alder Lake if you're using an old kernel. It doesn't happen with Intel graphics in the 5.19 kernel,

Shame that I can't run the newer kernel due to bug 1988989

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Upstream are supportive of a simpler fix just for this bug:

https://gitlab.gnome.org/GNOME/mutter/-/issues/2384#note_1568047

Changed in mutter:
status: Unknown → New
Cyrus Lien (cyruslien)
Changed in oem-priority:
status: New → Confirmed
tags: added: oem-priority
Cyrus Lien (cyruslien)
Changed in oem-priority:
importance: Undecided → Critical
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Sounds like a kernel fix is coming in bug 1995573 with:

https://launchpad.net/ubuntu/+source/linux/5.19.0-27.28

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Fixed in bug 1995573.

summary: - Screen does not update [Failed to post KMS update: CRTC property
- (GAMMA_LUT) not found and Page flip discarded: CRTC property
+ [mgag200] Screen does not update [Failed to post KMS update: CRTC
+ property (GAMMA_LUT) not found and Page flip discarded: CRTC property
(GAMMA_LUT) not found]
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