Bluetooth volume low on reconnection

Bug #1983417 reported by Eugene Odeluga
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

How to reproduce:

So as to start from a fresh base setting, restart Bluetooth service by opening up a terminal and typing:

sudo service bluetooth restart

Connect Bluetooth audio device (I'm using Xbox Wireless Headset)

Adjust volume to maximum (non amplified)

Disconnect Bluetooth audio device by turning it off

Reconnect Bluetooth audio device and adjust volume back up to maximum (non amplified) if it has lowered automatically (I believe this is a known hearing safety feature)

Notice the volume is lower than before even though it is set to maximum.

Again, restart the Bluetooth service like before.

Reconnect Bluetooth audio device and adjust volume back up to maximum (non amplified).

Notice the volume is as high as it originally was.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.15.0-43.46-generic 5.15.39
Uname: Linux 5.15.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: eodeluga 1600 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Aug 2 23:19:08 2022
InstallationDate: Installed on 2022-03-28 (127 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Xbox Wireless Headset
Symptom_PulseAudioLog:
 Aug 02 23:15:03 tecra-z40-c-106 dbus-daemon[536]: [system] Rejected send message, 0 matched rules; type="error", sender=":1.80" (uid=1000 pid=1600 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.14" (uid=0 pid=534 comm="/usr/lib/bluetooth/bluetoothd " label="unconfined")
 Aug 02 23:15:03 tecra-z40-c-106 dbus-daemon[536]: [system] Rejected send message, 0 matched rules; type="error", sender=":1.80" (uid=1000 pid=1600 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.14" (uid=0 pid=534 comm="/usr/lib/bluetooth/bluetoothd " label="unconfined")
Symptom_Type: Volume slider, or mixer problems
Title: [Xbox Wireless Headset, playback] volume slider problem
UpgradeStatus: Upgraded to jammy on 2022-07-31 (2 days ago)
dmi.bios.date: 06/20/2016
dmi.bios.release: 5.80
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 5.80
dmi.board.asset.tag: 0000000000
dmi.board.name: TECRA Z40-C
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.ec.firmware.release: 1.20
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion5.80:bd06/20/2016:br5.80:efr1.20:svnTOSHIBA:pnTECRAZ40-C:pvrPT465E-00301QEN:rvnTOSHIBA:rnTECRAZ40-C:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:skuPT465E:
dmi.product.family: 0000000000
dmi.product.name: TECRA Z40-C
dmi.product.sku: PT465E
dmi.product.version: PT465E-00301QEN
dmi.sys.vendor: TOSHIBA

Revision history for this message
Eugene Odeluga (eodeluga) wrote :
affects: ubuntu → alsa-driver (Ubuntu)
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