package libpam-modules 1.3.1-5ubuntu4.3 failed to install/upgrade: new libpam-modules:amd64 package pre-installation script subprocess returned error exit status 2

[Alex Moldovan]

Error upgrading cloud instance from 20.04 to 22.04.

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: libpam-modules 1.3.1-5ubuntu4.3
ProcVersionSignature: Ubuntu 5.4.0-122.138-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
CasperMD5CheckResult: skip
Date: Mon Aug 1 16:31:13 2022
Ec2AMI: ami-0000055b
Ec2AMIManifest: FIXME
Ec2AvailabilityZone: nova
Ec2InstanceType: cpu4-ram4-disk20
Ec2Kernel: unavailable
Ec2Ramdisk: unavailable
ErrorMessage: new libpam-modules:amd64 package pre-installation script subprocess returned error exit status 2
Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.1
 apt 2.0.9
SourcePackage: pam
Title: package libpam-modules 1.3.1-5ubuntu4.3 failed to install/upgrade: new libpam-modules:amd64 package pre-installation script subprocess returned error exit status 2
UpgradeStatus: Upgraded to focal on 2022-08-01 (0 days ago)
mtime.conffile..etc.security.limits.conf: 2022-02-25T17:22:13.291878

[Steve Langasek (vorlon)]

The message in the terminal output explains that pam_tally is obsolete, and must be replaced in your config before you can upgrade.

Did you use do-release-upgrade for this upgrade or was it manual?

[Alex Moldovan (alexmoldovan)]

I manually ran 'do-release-upgrade -d'