package firefox 102.0+build2-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1

[Mbaje Rwaka Eric]

It happened while upgrading from 20.4lts to 22.4lts

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 102.0+build2-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.4.0-122.138-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ericmbajerwaka 1727 F.... pulseaudio
 /dev/snd/controlC0: ericmbajerwaka 1727 F.... pulseaudio
BuildID: 20220623063721
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Wed Jul 27 17:47:54 2022
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2022-07-26 (0 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
IpRoute:
 default via 10.132.128.1 dev enp0s25 proto dhcp metric 100
 10.132.128.0/24 dev enp0s25 proto kernel scope link src 10.132.128.207 metric 100
 169.254.0.0/16 dev enp0s25 scope link metric 1000
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.4, python3-minimal, 3.10.4-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.1
 apt 2.4.5
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 102.0+build2-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to jammy on 2022-07-27 (0 days ago)
dmi.bios.date: 02/24/2020
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: M71 Ver. 01.31
dmi.board.name: 2216
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 96.5B
dmi.chassis.asset.tag: 5CG61945TF
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrM71Ver.01.31:bd02/24/2020:svnHewlett-Packard:pnHPEliteBook840G2:pvrA3009E510303:rvnHewlett-Packard:rn2216:rvrKBCVersion96.5B:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 840 G2
dmi.product.sku: P4C18UC#ABA
dmi.product.version: A3009E510303
dmi.sys.vendor: Hewlett-Packard

[Olivier Tilloy (osomon)]

Relevant output from DpkgTerminalLog.txt:

==> Installing the firefox snap
error: cannot perform the following tasks:
- Download snap "firefox" (1589) from channel "stable" (unexpected EOF)

This looks like a temporary network failure. Can you run:

    sudo apt reinstall firefox

and let us know how this goes?

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]