Discover 5.24.4 (Kubuntu) hangs on "about" screen - totally unresponsive

Bug #1981900 reported by John Griesmer
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
plasma-discover (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

1. System info:

Operating System: Kubuntu 22.04
KDE Plasma Version: 5.24.4
KDE Frameworks Version: 5.92.0
Qt Version: 5.15.3
Kernel Version: 5.15.0-41-generic (64-bit)
Graphics Platform: X11
Processors: 20 × 12th Gen Intel® Core™ i7-12700K
Memory: 31.1 GiB of RAM
Graphics Processor: Mesa Intel® Graphics

2) Discover version 5.24.4

3) Expected: clicking on "About" in Discover doesn't make the program unresponsive.

4) What happened instead:

Immediately after logging in to my Kubuntu user session, opening Discover and clicking the "about" tab in the lower left corner displays the "About Discover" information correctly. Then the app becomes completely unresponsive. After the app becomes unresponsive:

* I can move the window, maximize, and minimize it. After doing so, the application window is painted with my desktop background instead of the expected application information.

* Selecting "close" shows me a notification that the app is not responding, and allows me to terminate.

(edit) After submitting this report, Firefox became unstable and crashed twice.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: KDE
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-07-15 (1 days ago)
InstallationMedia: Kubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
Package: plasma-discover 5.24.4-0ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.15.0-41.44-generic 5.15.39
Tags: jammy
Uname: Linux 5.15.0-41-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
John Griesmer (jtgbugs) wrote :
description: updated
Revision history for this message
lotuspsychje (lotuspsychje) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1981900

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Revision history for this message
John Griesmer (jtgbugs) wrote : Dependencies.txt

apport information

tags: added: apport-collected jammy
description: updated
Revision history for this message
John Griesmer (jtgbugs) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
John Griesmer (jtgbugs) wrote : ProcEnviron.txt

apport information

Revision history for this message
Scarlett Gately Moore (scarlettmoore) wrote :

Please enable backports, update, and tell me if this is still an issue. I cannot reproduce with backports enabled.

Changed in plasma-discover (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for plasma-discover (Ubuntu) because there has been no activity for 60 days.]

Changed in plasma-discover (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.