DELL XPS 7590 with Ubuntu 22.04 LTS won't go into suspend mode, remains on all time. Have switched from legacy NVIDIA drivers to Nouveau drivers, from Wayland to xorg but with no change in behaviour.
$ inxi -F -v 7
System:
Host: nicolas-XPS-15-7590 Kernel: 5.15.0-41-generic x86_64 bits: 64
compiler: gcc v: 11.2.0 Desktop: GNOME 42.2 tk: GTK 3.24.33 wm: gnome-shell
dm: GDM3 42.0 Distro: Ubuntu 22.04 LTS (Jammy Jellyfish)
Machine:
Type: Laptop System: Dell product: XPS 15 7590 v: N/A
serial: <superuser required> Chassis: type: 10 serial: <superuser required>
Mobo: Dell model: 0T8KGX v: A00 serial: <superuser required> UEFI: Dell
v: 1.17.0 date: 04/19/2022
Battery:
ID-1: BAT0 charge: 36.9 Wh (50.0%) condition: 73.8/97.0 Wh (76.1%)
volts: 12.4 min: 11.4 model: SMP DELL GPM0365 type: Li-ion serial: 3663
status: Charging
Device-1: hidpp_battery_0 model: Logitech M585/M590 Multi-Device Mouse
serial: 406b-27-b4-17-46 charge: 100% (should be ignored) rechargeable: yes
status: Discharging
Memory:
RAM: total: 31 GiB used: 9.11 GiB (29.4%)
RAM Report:
permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: 8-core model: Intel Core i9-9980HK bits: 64 type: MT MCP smt: enabled
arch: Coffee Lake rev: D cache: L1: 512 KiB L2: 2 MiB L3: 16 MiB
Speed (MHz): avg: 1670 high: 3335 min/max: 800/5000 cores: 1: 2109
2: 3335 3: 1400 4: 1400 5: 1400 6: 1400 7: 1400 8: 1400 9: 1400 10: 1400
11: 2107 12: 1853 13: 1700 14: 1630 15: 1400 16: 1400 bogomips: 76800
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs
ibrs_enhanced ida intel_pt invpcid invpcid_single lahf_lm lm mca mce
md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe
pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pts rdrand
rdseed rdtscp rep_good sdbg sep sgx sgx_lc smap smep ss ssbd sse sse2
sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt
xsaves xtopology xtpr
Graphics:
Device-1: Intel CoffeeLake-H GT2 [UHD Graphics 630] vendor: Dell
driver: i915 v: kernel ports: active: eDP-1 empty: DP-1,DP-2,DP-3
bus-ID: 00:02.0 chip-ID: 8086:3e9b class-ID: 0300
Device-2: NVIDIA TU117M [GeForce GTX 1650 Mobile / Max-Q]
vendor: Hewlett-Packard driver: nouveau v: kernel pcie: speed: 8 GT/s
lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:1f91 class-ID: 0302
Device-3: Microdia Integrated_Webcam_HD type: USB driver: uvcvideo
bus-ID: 1-12:6 chip-ID: 0c45:6723 class-ID: 0e02
Display: x11 server: X.Org v: 1.21.1.3 compositor: gnome-shell driver: X:
loaded: modesetting unloaded: fbdev,vesa gpu: i915 display-ID: :0
screens: 1
Screen-1: 0 s-res: 3840x2160 s-dpi: 96 s-size: 1016x571mm (40.0x22.5")
s-diag: 1165mm (45.9")
Monitor-1: eDP-1 model: Samsung res: 3840x2160 hz: 60 dpi: 284
size: 344x194mm (13.5x7.6") diag: 395mm (15.5") modes: 3840x2160
OpenGL: renderer: Mesa Intel UHD Graphics 630 (CFL GT2)
v: 4.6 Mesa 22.0.1 direct render: Yes
Audio:
Device-1: Intel Cannon Lake PCH cAVS vendor: Dell driver: snd_hda_intel
v: kernel bus-ID: 00:1f.3 chip-ID: 8086:a348 class-ID: 0403
Sound Server-1: ALSA v: k5.15.0-41-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Intel Wi-Fi 6 AX200 vendor: Rivet Networks Killer™
driver: iwlwifi v: kernel pcie: speed: 5 GT/s lanes: 1 bus-ID: 3b:00.0
chip-ID: 8086:2723 class-ID: 0280
IF: wlp59s0 state: down mac: 90:78:41:22:66:d6
Device-2: Ralink RT2870/RT3070 Wireless Adapter type: USB
driver: rt2800usb bus-ID: 1-2:3 chip-ID: 148f:3070 class-ID: 0000
serial: 1.0
IF: wlx00c0ca5a5edc state: up mac: 00:c0:ca:5a:5e:dc
IP v4: 192.168.1.32/24 type: dynamic noprefixroute scope: global
broadcast: 192.168.1.255
IP v6: 2a01:cb08:8458:be00:6da9:bb6d:6d13:9a9e/64 type: temporary dynamic
scope: global
IP v6: 2a01:cb08:8458:be00:82bb:6367:ae9e:5cab/64
type: dynamic mngtmpaddr noprefixroute scope: global
IP v6: fe80::3298:a4bf:8382:15e9/64 type: noprefixroute scope: link
WAN IP: 92.139.67.225
Bluetooth:
Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8
bus-ID: 1-4:4 chip-ID: 8087:0029 class-ID: e001
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: 90:78:41:22:66:DA
bt-v: 3.0 lmp-v: 5.2 sub-v: 237e hci-v: 5.2 rev: 237e
Logical:
Message: Unable to run lvs. Root privileges required.
Device-1: nvme0n1p3_crypt type: LUKS dm: dm-0 size: 951.68 GiB
Components: p-1: nvme0n1p3
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 953.87 GiB used: 470.73 GiB (49.3%)
ID-1: /dev/nvme0n1 vendor: SK Hynix model: PC601 NVMe 1TB
size: 953.87 GiB speed: 31.6 Gb/s lanes: 4 type: SSD
serial: NJ97N4505113Y7K27 rev: 80002111 temp: 40.9 C scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / size: 914.69 GiB used: 470.42 GiB (51.4%) fs: ext4 dev: /dev/dm-1
mapped: vgubuntu-root label: N/A uuid: N/A
ID-2: /boot size: 1.61 GiB used: 250.8 MiB (15.2%) fs: ext4
dev: /dev/nvme0n1p2 label: N/A uuid: 90438b87-0e75-427b-a935-07e14d99f848
ID-3: /boot/efi size: 511 MiB used: 62.8 MiB (12.3%) fs: vfat
dev: /dev/nvme0n1p1 label: N/A uuid: 13CA-874C
Swap:
ID-1: swap-1 type: partition size: 976 MiB used: 0 KiB (0.0%) priority: -2
dev: /dev/dm-2 mapped: vgubuntu-swap_1 label: N/A
uuid: ae16e50c-6748-4c2f-877f-b084acd65a51
Unmounted:
Message: No unmounted partitions found.
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 16 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-1:2 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID
driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s
power: 98mA chip-ID: 046d:c52b class-ID: 0300
Device-2: 1-2:3 info: Ralink RT2870/RT3070 Wireless Adapter type: Network
driver: rt2800usb interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 450mA
chip-ID: 148f:3070 class-ID: 0000 serial: 1.0
Device-3: 1-4:4 info: Intel AX200 Bluetooth type: Bluetooth driver: btusb
interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0029
class-ID: e001
Device-4: 1-7:5 info: Shenzhen Goodix Fingerprint Reader
type: Abstract (modem),CDC-Data driver: N/A interfaces: 2 rev: 2.0
speed: 12 Mb/s power: 100mA chip-ID: 27c6:5395 class-ID: 0a00
serial: HTK32
Device-5: 1-12:6 info: Microdia Integrated_Webcam_HD type: Video
driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
chip-ID: 0c45:6723 class-ID: 0e02
Hub-2: 2-0:1 info: Super-speed hub ports: 10 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 2 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Hub-4: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: 50.0 C mobo: N/A gpu: nouveau temp: 36.0 C
Fan Speeds (RPM): cpu: 2399 fan-2: 2391
Info:
Processes: 439 Uptime: 55m wakeups: 3125 Init: systemd v: 249 runlevel: 5
Compilers: gcc: 11.2.0 alt: 11 Packages: 2119 apt: 2091 snap: 28
Shell: Bash v: 5.1.16 running-in: gnome-terminal inxi: 3.3.13
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: nicolas 2558 F.... pulseaudio
/dev/snd/pcmC0D0p: nicolas 2558 F...m pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-06-16 (29 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: Dell Inc. XPS 15 7590
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-41-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-41.44-generic 5.15.39
RelatedPackageVersions:
linux-restricted-modules-5.15.0-41-generic N/A
linux-backports-modules-5.15.0-41-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.3
Tags: jammy
Uname: Linux 5.15.0-41-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/19/2022
dmi.bios.release: 1.17
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.17.0
dmi.board.name: 0T8KGX
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.17.0:bd04/19/2022:br1.17:svnDellInc.:pnXPS157590:pvr:rvnDellInc.:rn0T8KGX:rvrA00:cvnDellInc.:ct10:cvr:sku0905:
dmi.product.family: XPS
dmi.product.name: XPS 15 7590
dmi.product.sku: 0905
dmi.sys.vendor: Dell Inc.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1981809
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.