Detecting more sound input and output sources than actually exist
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I have a new Dell XPS 17 laptop and I have a sound issue. Many times some online meeting has either no output sound or no input sound (so I can either not hear or not be heard) because the system shows 2 different input and 2 different output devices, even though I have nothing else connected to the laptop. It is extremely annoying to not reliably start an online meeting for instance; even if I figure it out, changing the input does not seem to work unless I restart Firefox (maybe it does not dynamically detect the sound changes in Settings). I will attach 3 screenshots with the devices but have in mind there is nothing but the USB-C charger connected to the laptop. The Audio Switcher Extension is even stranger, I think it shows all the available USB-C ports (1 is occupied by the charger, 3 remaining) as sound outputs.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-
ProcVersionSign
Uname: Linux 5.15.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/pcmC1D4c: florin 1309 F...m pulseaudio
/dev/snd/pcmC1D2p: florin 1309 F...m pulseaudio
/dev/snd/
CRDA: N/A
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 12 15:20:19 2022
InstallationDate: Installed on 2022-06-14 (27 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: Dell Inc. XPS 17 9720
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 20220329.
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/16/2022
dmi.bios.release: 1.7
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0KNF8J
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: XPS
dmi.product.name: XPS 17 9720
dmi.product.sku: 0AFF
dmi.sys.vendor: Dell Inc.
2 devices in Settings but only one should be there