Ubuntu
bluez package

package bluez 5.53-0ubuntu3.6 failed to install/upgrade: installed bluez package post-installation script subprocess returned error exit status 1

Bug #1981383 reported by Nonokazi Cele on 2022-07-12

This bug report is a duplicate of: Bug #1901115: package bluez failed to install/upgrade: installed bluez package post-installation script subprocess returned error exit status 1 [Failed to start Bluetooth service.]. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	bluez (Ubuntu)	New	Undecided	Unassigned

Bug Description

Unable to use or turn on bluetooth

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: bluez 5.53-0ubuntu3.6
ProcVersionSignature: Ubuntu 5.13.0-28.31~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-28-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
CasperMD5CheckResult: skip
Date: Tue Jul 12 04:11:50 2022
ErrorMessage: installed bluez package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2022-02-06 (155 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: ASUSTeK COMPUTER INC. VivoBook 15_ASUS Laptop X540MA_F543MA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-28-generic root=UUID=a1980608-1f3e-4705-9432-421aa3851fe6 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
dpkg 1.19.7ubuntu3.2
apt 2.0.9
SourcePackage: bluez
Title: package bluez 5.53-0ubuntu3.6 failed to install/upgrade: installed bluez package post-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/01/2019
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X540MA.314
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X540MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX540MA.314:bd10/01/2019:br5.13:svnASUSTeKCOMPUTERINC.:pnVivoBook15_ASUSLaptopX540MA_F543MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX540MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: VivoBook
dmi.product.name: VivoBook 15_ASUS Laptop X540MA_F543MA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
hciconfig:
hci0: Type: Primary Bus: USB
  BD Address: C0:E4:34:24:68:A6 ACL MTU: 820:8 SCO MTU: 255:12
  DOWN
  RX bytes:1154613008 acl:1610113 sco:0 events:493522 errors:0
  TX bytes:35384460 acl:492878 sco:0 commands:420 errors:0
rfkill:
0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no

Tags:

Revision history for this message

Nonokazi Cele (nonokazi) wrote on 2022-07-12:

AptOrdering.txt Edit (10.7 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (147.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.2 KiB, text/plain; charset="utf-8")
Df.txt Edit (522 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (138.7 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (21.8 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (45.9 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (26.3 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (430 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (687 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (39.0 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (2.8 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (10.4 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (183.6 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (477.1 KiB, text/plain; charset="utf-8")
getfacl.txt Edit (161 bytes, text/plain; charset="utf-8")
syslog.txt Edit (16.7 KiB, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2022-07-12:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1901115, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.