snap slack can't login

Bug #1980004 reported by John Stile
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
opensc (Ubuntu)
New
Undecided
Unassigned

Bug Description

I was able to login with this desktop version of snap slack until today.

The desktop app asks me to login, which opens the browser login, and upon login presents the "Open with dxg-open", which opens the desktop app, but does not load the account.

The in-browser slack app lets me into my workplace.

Slack support says nothing is wrong (sent them debug info).

Slack support had me download the rpm slack-4.26.1-0.1.fc21.x86_64.rpm, convert to a deb with alian, and install the deb, and this app loads just fine and shows my workspace.

The snap version was working until today (there was a security update, but I rebooted after installing it).

I would like to move back to the 'snap slack' version ASAP so that I can remain current.

--------------------

sudo snap info slack

name: slack
summary: Team communication for the 21st century.
publisher: Slack✓
store-url: https://snapcraft.io/slack
contact: https://get.slack.help/hc/en-us
license: unset
description: |
Caution: Slack for Linux is in beta. We’re still busy adding features and ironing out potential
issues.

Slack brings team communication and collaboration into one place so you can get more work done,
whether you belong to a large enterprise or a small business. Check off your to-do list and move
your projects forward by bringing the right people, conversations, tools, and information you need
together. Slack is available on any device, so you can find and access your team and your work,
whether you’re at your desk or on the go.

Scientifically proven (or at least rumored) to make your working life simpler, more pleasant, and
more productive. We hope you’ll give Slack a try.

Stop by and learn more at: https://slack.com/
commands:
- slack
snap-id: JUJH91Ved74jd4ZgJCpzMBtYbPOzTlsD
tracking: latest/stable
refresh-date: today at 07:57 PDT
channels:
latest/stable: 4.26.1 2022-05-16 (62) 110MB -
latest/candidate: ↑
latest/beta: ↑
latest/edge: ↑
insider/stable: –
insider/candidate: –
insider/beta: –
insider/edge: 4.25.1 2022-04-01 (61) 108MB -
installed: 4.26.1 (62) 110MB -
(03:29:25 PM) John Stile: i have been using this for about 2 years
(03:32:19 PM) Adams: Please can you run this test for me? slack.com/help/test
(03:32:25 PM) John Stile: lsb_release -a
LSB Version: core-11.1.0ubuntu4-noarch:printing-11.1.0ubuntu4-noarch:security-11.1.0ubuntu4-noarch
Distributor ID: Ubuntu
Description: Ubuntu 22.04 LTS
Release: 22.04
Codename: jammy

--------------------

lsb_release -a
LSB Version: core-11.1.0ubuntu4-noarch:printing-11.1.0ubuntu4-noarch:security-11.1.0ubuntu4-noarch
Distributor ID: Ubuntu
Description: Ubuntu 22.04 LTS
Release: 22.04
Codename: jammy

--------------------

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.