package firefox 101.0.1+build1-0ubuntu0.20.04.1 failed to install/upgrade: installed firefox package post-installation script subprocess returned error exit status 2

[thiebaut tim]

un message d'erreur s'affiche tout le temps

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: firefox 101.0.1+build1-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.13.0-51.58~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-51-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.24
AptOrdering:
 libssl1.1:i386: Install
 libssl1.1:amd64: Install
 NULL: ConfigurePending
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tim 1707 F.... pulseaudio
 /dev/snd/controlC2: tim 1707 F.... pulseaudio
 /dev/snd/controlC1: tim 1707 F.... pulseaudio
 /dev/snd/pcmC1D0p: tim 1707 F...m pulseaudio
BuildID: 20220608170832
CasperMD5CheckResult: skip
Channel: Unavailable
Date: Tue Jun 21 20:18:05 2022
ErrorMessage: installed firefox package post-installation script subprocess returned error exit status 2
ForcedLayersAccel: False
InstallationDate: Installed on 2021-12-05 (201 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
IpRoute:
 default via 192.168.0.254 dev enp4s0 proto dhcp metric 100
 169.254.0.0/16 dev enp4s0 scope link metric 1000
 192.168.0.0/24 dev enp4s0 proto kernel scope link src 192.168.0.4 metric 100
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.19.7ubuntu3.2
 apt 2.0.9
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 101.0.1+build1-0ubuntu0.20.04.1 failed to install/upgrade: installed firefox package post-installation script subprocess returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/11/2008
dmi.bios.release: 8.15
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.2
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7519
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.2:bd06/11/2008:br8.15:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7519:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7519:rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:skuToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: MS-7519
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD

[Chris Guiver (guiverc)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709