no picture from camera on starlabs starlite mk IV

Bug #1978873 reported by Rogachyov Lavr Afanasiy
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

camera is reported as :

Bus 001 Device 003: ID 0c45:6365 Microdia USB 2.0 Camera

When using Cheese the camera turns on and syslog shows this :

Bus 001 Device 003: ID 0c45:6365 Microdia USB 2.0 Camera

Jun 15 23:08:28 pluton cheese[4493]: Native Windows taller than 65535 pixels are not supported
Jun 15 23:08:29 pluton org.gnome.Cheese[4493]: Unsupported modifier, resource creation failed.
Jun 15 23:08:29 pluton org.gnome.Cheese[4493]: XXX: resource creation failed
Jun 15 23:08:29 pluton org.gnome.Cheese[4493]: Unsupported modifier, resource creation failed.
Jun 15 23:08:29 pluton org.gnome.Cheese[4493]: XXX: resource creation failed
Jun 15 23:08:29 pluton org.gnome.Cheese[4493]: Unsupported modifier, resource creation failed.
Jun 15 23:08:29 pluton org.gnome.Cheese[4493]: XXX: resource creation failed
Jun 15 23:08:29 pluton cheese[4493]: A lot of buffers are being dropped.: ../libs/gst/base/gstbasesink.c(3143): gst_base_sink_is_too_late (): /GstCameraBin:camerabin/GstViewfinderBin:vf-bin/ClutterGstVideoSink:cluttergstvideosink0:#012There may be a timestamping problem, or this computer is too slow.
Jun 15 23:09:05 pluton cheese[4493]: Unable to create dummy onscreen: No foreign surface, and wl_shell unsupported by the compositor

I get nothing from either picture or video options.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: cheese 41.1-1build1
ProcVersionSignature: Ubuntu 5.15.0-39.42-generic 5.15.35
Uname: Linux 5.15.0-39-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 15 23:12:11 2022
InstallationDate: Installed on 2022-04-26 (50 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: Star Labs Lite
RelatedPackageVersions:
 cheese 41.1-1build1
 cheese-common 41.1-1build1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/11/2022
dmi.bios.release: 4.16
dmi.bios.vendor: coreboot
dmi.bios.version: 4.16
dmi.board.name: Lite
dmi.board.vendor: Star Labs
dmi.board.version: 1.0
dmi.chassis.type: 9
dmi.chassis.vendor: Star Labs
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 1.0
dmi.modalias: dmi:bvncoreboot:bvr4.16:bd05/11/2022:br4.16:efr1.0:svnStarLabs:pnLite:pvr1.0:rvnStarLabs:rnLite:rvr1.0:cvnStarLabs:ct9:cvr1.0:skuI4:
dmi.product.family: I4
dmi.product.name: Lite
dmi.product.sku: I4
dmi.product.version: 1.0
dmi.sys.vendor: Star Labs
lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 8087:0aaa Intel Corp. Bluetooth 9460/9560 Jefferson Peak (JfP)
 Bus 001 Device 003: ID 0c45:6365 Microdia USB 2.0 Camera
 Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gf 1497 F.... pulseaudio
 /dev/snd/controlC1: gf 1497 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-04-26 (50 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 8087:0aaa Intel Corp. Bluetooth 9460/9560 Jefferson Peak (JfP)
 Bus 001 Device 003: ID 0c45:6365 Microdia USB 2.0 Camera
 Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Star Labs Lite
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-39-generic root=UUID=740b6435-2b07-4154-8c4f-a1caaab7021a ro quiet splash i915.enable_psr=0 vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-39.42-generic 5.15.35
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-39-generic N/A
 linux-backports-modules-5.15.0-39-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.2
Tags: jammy
Uname: Linux 5.15.0-39-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 05/11/2022
dmi.bios.release: 4.16
dmi.bios.vendor: coreboot
dmi.bios.version: 4.16
dmi.board.name: Lite
dmi.board.vendor: Star Labs
dmi.board.version: 1.0
dmi.chassis.type: 9
dmi.chassis.vendor: Star Labs
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 1.0
dmi.modalias: dmi:bvncoreboot:bvr4.16:bd05/11/2022:br4.16:efr1.0:svnStarLabs:pnLite:pvr1.0:rvnStarLabs:rnLite:rvr1.0:cvnStarLabs:ct9:cvr1.0:skuI4:
dmi.product.family: I4
dmi.product.name: Lite
dmi.product.sku: I4
dmi.product.version: 1.0
dmi.sys.vendor: Star Labs

Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote :
Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote :

attached screenshot showing what appears on screen when using Cheese

Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote :

It is supposed to be supported form 2.26 and up but it's not working on my Ubuntu 22.04

https://linux-hardware.org/index.php?id=usb:0c45-6310

Gonna contact Starlab's tech support and ask them if anyone else reported this to them.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1978873

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote :

Been able to get "some" kind of colorless picture using guvcview
So camera seems to be working....

But there are almost no colors, and default settings produce a very dark, useless content.

The attached screenshot was done using the following setrings in guvcview :

Saturation : 19
Contrat : 64
Saturation : 128
Hue : 0
White Balance : auto
Gamma : 110
Gain : 85
Power Line Frequency : disabled
Sharpness : 6
Backlight Compensation : 0

The setting that has the most dramatic effect is the Exposure
It must be set to manual or the picture I get is a white blur

Exposure Absolute : 3200
Exposure Auto Priority : OFF

Hoping this information will help you make that camera work on Cheese ?

tags: added: apport-collected
description: updated
Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : AlsaInfo.txt

apport information

Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : IwConfig.txt

apport information

Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : Lspci.txt

apport information

Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : Lspci-vt.txt

apport information

Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : Lsusb-t.txt

apport information

Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : Lsusb-v.txt

apport information

Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : PaInfo.txt

apport information

Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : ProcCpuinfoMinimal.txt

apport information

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Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : ProcEnviron.txt

apport information

Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : ProcInterrupts.txt

apport information

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Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : ProcModules.txt

apport information

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Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : RfKill.txt

apport information

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Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : UdevDb.txt

apport information

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Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : WifiSyslog.txt

apport information

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Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote : acpidump.txt

apport information

Revision history for this message
Rogachyov Lavr Afanasiy (rogachyov-lavr-afanasiy) wrote :
Download full text (5.2 KiB)

Log from using guvcview :

Jun 15 23:54:37 pluton dbus-daemon[1512]: [session uid=1000 pid=1512] Activating service name='org.gnome.ControlCenter.SearchProvider' requested by ':1.33' (uid=1000 pid=1663 comm="/usr/bin/gnome-shell " label="unconfined")
Jun 15 23:54:37 pluton dbus-daemon[1512]: [session uid=1000 pid=1512] Activating service name='org.gnome.Nautilus' requested by ':1.33' (uid=1000 pid=1663 comm="/usr/bin/gnome-shell " label="unconfined")
Jun 15 23:54:37 pluton dbus-daemon[1512]: [session uid=1000 pid=1512] Activating service name='org.gnome.Calculator.SearchProvider' requested by ':1.33' (uid=1000 pid=1663 comm="/usr/bin/gnome-shell " label="unconfined")
Jun 15 23:54:37 pluton dbus-daemon[1512]: [session uid=1000 pid=1512] Activating service name='org.gnome.Characters.BackgroundService' requested by ':1.33' (uid=1000 pid=1663 comm="/usr/bin/gnome-shell " label="unconfined")
Jun 15 23:54:37 pluton dbus-daemon[1512]: [session uid=1000 pid=1512] Successfully activated service 'org.gnome.ControlCenter.SearchProvider'
Jun 15 23:54:37 pluton dbus-daemon[1512]: [session uid=1000 pid=1512] Successfully activated service 'org.gnome.Nautilus'
Jun 15 23:54:37 pluton dbus-daemon[1512]: [session uid=1000 pid=1512] Successfully activated service 'org.gnome.Characters.BackgroundService'
Jun 15 23:54:37 pluton dbus-daemon[1512]: [session uid=1000 pid=1512] Successfully activated service 'org.gnome.Calculator.SearchProvider'
Jun 15 23:54:37 pluton gnome-calculato[9968]: search-provider.vala:140: Failed to spawn Calculator: Child process killed by signal 9
Jun 15 23:54:37 pluton nautilus[9969]: Connecting to org.freedesktop.Tracker3.Miner.Files
Jun 15 23:54:39 pluton systemd[1488]: Started Application launched by gnome-shell.
Jun 15 23:54:39 pluton guvcview.desktop[10006]: V4L2_CORE: (UVCIOC_CTRL_MAP) Error: No such file or directory
Jun 15 23:54:39 pluton guvcview.desktop[10006]: message repeated 8 times: [ V4L2_CORE: (UVCIOC_CTRL_MAP) Error: No such file or directory]
Jun 15 23:54:39 pluton guvcview.desktop[10006]: ALSA lib pcm.c:2664:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.rear
Jun 15 23:54:39 pluton guvcview.desktop[10006]: ALSA lib pcm.c:2664:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.center_lfe
Jun 15 23:54:39 pluton guvcview.desktop[10006]: ALSA lib pcm.c:2664:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.side
Jun 15 23:54:39 pluton guvcview.desktop[10006]: ALSA lib pcm_route.c:877:(find_matching_chmap) Found no matching channel map
Jun 15 23:54:39 pluton guvcview.desktop[10006]: message repeated 3 times: [ ALSA lib pcm_route.c:877:(find_matching_chmap) Found no matching channel map]
Jun 15 23:54:39 pluton guvcview.desktop[10006]: Cannot connect to server socket err = No such file or directory
Jun 15 23:54:39 pluton guvcview.desktop[10006]: Cannot connect to server request channel
Jun 15 23:54:39 pluton guvcview.desktop[10006]: jack server is not running or cannot be started
Jun 15 23:54:39 pluton guvcview.desktop[10006]: JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
Jun 15 23:54:39 pluton guvcview.desktop[10006]: JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
J...

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Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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