Lenovo Thinkpad crashes. The mouse works but I can do anything else but hard restart

Bug #1976190 reported by Maite Cajaraville
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-signed-oem-5.14 (Ubuntu)
New
Undecided
Unassigned

Bug Description

When working with few programs, nothing for this computer, the computer crashes. I can move the mouse but not change between applications, or save or anything else but a hard restart. No messages, no fan sound, ... Lenovo Thinkpad Gen4

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.14.0-1038-oem 5.14.0-1038.42
ProcVersionSignature: Ubuntu 5.14.0-1038.42-oem 5.14.21
Uname: Linux 5.14.0-1038-oem x86_64
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun May 29 19:37:21 2022
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-sutton-focal-amd64-20211221-33+sutton-focal-amd64+X02
InstallationDate: Installed on 2021-12-23 (157 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20211221-12:12
SourcePackage: linux-signed-oem-5.14
UpgradeStatus: No upgrade log present (probably fresh install)

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Maite Cajaraville (maitecaj) wrote :
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