evince does not print

Bug #1976179 reported by peddanet
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evince (Ubuntu)
Expired
Low
Unassigned

Bug Description

Since Update from 20.04 -> 22.04, I am not able to print via evince, ocular is working.

$ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=22.04
DISTRIB_CODENAME=jammy
DISTRIB_DESCRIPTION="Ubuntu 22.04 LTS"

When starting evince in terminal, it produces the following output:
$ evince ./reise_scheng_formular.pdf\;jsessionid\=581D11B486915D0476F672CBA29B8143.pdf

(evince:48073): dbind-WARNING **: 11:51:05.921: Couldn't connect to accessibility bus: Failed to connect to socket /run/user/1000/at-spi/bus_1: Permission denied
Gtk-Message: 11:51:05.959: Failed to load module "unity-gtk-module"
Gtk-Message: 11:51:05.960: Failed to load module "unity-gtk-module"

When I print, I see a small blinking of the lcd display of CANON MX PIXMA 920 printer. The printer dialog says: processing stopped. It could not be restarted.

Printing from OCULAR or LibreOffice works still fine. Assumed some rights problems??

Tags: evince print
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, could you do

$ journalctl -f

trigger the issue and copy the log if any warning or error was listed?

Changed in evince (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
peddanet (peddanet) wrote :
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Hi Sebastian,

nothing was thrown during run of journalctl:

$ journalctl -f
Mai 30 17:04:16 laptoppete-G752VSK dbus-daemon[1263]: [system] Successfully activated service 'org.freedesktop.timedate1'
Mai 30 17:04:16 laptoppete-G752VSK systemd[1]: Started Time & Date Service.
Mai 30 17:04:17 laptoppete-G752VSK snapd[1290]: storehelpers.go:722: cannot refresh: snap has no updates available: "bare", "canonical-livepatch", "core", "core18", "core20", "firefox", "gnome-3-28-1804", "gnome-3-34-1804", "gnome-3-38-2004", "gtk-common-themes", "notepad-plus-plus", "pycharm-community", "snap-store", "snapd", "spotify", "vlc", "wine-platform-5-stable", "wine-platform-6-stable", "wine-platform-runtime", "xmind"
Mai 30 17:04:17 laptoppete-G752VSK snapd[1290]: snapstate.go:1567: cannot refresh snap "skype": snap "skype" has running apps (skype)
Mai 30 17:04:17 laptoppete-G752VSK systemd[2778]: Starting snapd user session agent...
Mai 30 17:04:17 laptoppete-G752VSK systemd[2778]: Started snapd user session agent.
Mai 30 17:04:25 laptoppete-G752VSK /usr/libexec/gdm-x-session[2878]: (EE) event12 - ELAN1203:00 04F3:304E Touchpad: kernel bug: Touch jump detected and discarded.
Mai 30 17:04:25 laptoppete-G752VSK /usr/libexec/gdm-x-session[2878]: See https://wayland.freedesktop.org/libinput/doc/1.20.0/touchpad-jumping-cursors.html for details
Mai 30 17:04:46 laptoppete-G752VSK systemd[1]: systemd-timedated.service: Deactivated successfully.
Mai 30 17:04:47 laptoppete-G752VSK snap[6845]: session_agent.go:329: read unix @->/run/user/1000/bus: use of closed network connection
Mai 30 17:06:03 laptoppete-G752VSK wpa_supplicant[1301]: wlp4s0: WPA: Group rekeying completed with 2c:3a:fd:82:47:8b [GTK=CCMP]
Mai 30 17:06:13 laptoppete-G752VSK audit[7013]: AVC apparmor="DENIED" operation="connect" profile="/usr/bin/evince" name="/run/user/1000/at-spi/bus_1" pid=7013 comm="evince" requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=1000
Mai 30 17:06:13 laptoppete-G752VSK kernel: audit: type=1400 audit(1653923173.800:122): apparmor="DENIED" operation="connect" profile="/usr/bin/evince" name="/run/user/1000/at-spi/bus_1" pid=7013 comm="evince" requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=1000
Mai 30 17:06:13 laptoppete-G752VSK dbus-daemon[2807]: [session uid=1000 pid=2807] Activating service name='org.gnome.evince.Daemon' requested by ':1.123' (uid=1000 pid=7013 comm="evince ./reise_scheng_formular.pdf;jsessionid=581D" label="/usr/bin/evince (enforce)")
Mai 30 17:06:13 laptoppete-G752VSK dbus-daemon[2807]: [session uid=1000 pid=2807] Successfully activated service 'org.gnome.evince.Daemon'
Mai 30 17:06:38 laptoppete-G752VSK systemd[1]: Starting Ubuntu Advantage Timer for running repeated jobs...
Mai 30 17:06:38 laptoppete-G752VSK systemd[1]: ua-timer.service: Deactivated successfully.
Mai 30 17:06:38 laptoppete-G752VSK systemd[1]: Finished Ubuntu Advantage Timer for running repeated jobs.
Mai 30 17:06:56 laptoppete-G752VSK gnome-shell[3113]: Object .Gjs_ui_messageTray_Notification (0x55b4a29a1c20), has been already disposed — impossible to emit any signal on it. This might be caused by the object having been destroyed from C code using something such as destroy(), dis...

Revision history for this message
Sebastien Bacher (seb128) wrote :

And do you have any error in /var/log/cups/error_log ?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for evince (Ubuntu) because there has been no activity for 60 days.]

Changed in evince (Ubuntu):
status: Incomplete → Expired
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