PC Freeze on 5.13.0.40

Bug #1975635 reported by f1vjt
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

My pc freeze frequently with the last kernel, three times in two hours.
Recently when I use Firefox and/or pdf viewer (on Firefox or with Xreader).

System: Kernel: 5.13.0-37-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 5.2.7
           wm: muffin dm: LightDM Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal
Machine: Type: Laptop System: LENOVO product: 80G0 v: Lenovo G50-30 serial: <filter> Chassis:
           type: 10 v: Lenovo G50-30 serial: <filter>
           Mobo: LENOVO model: Lancer 5A6 v: 31900058WIN serial: <filter> UEFI: LENOVO v: A7CN48WW
           date: 08/03/2015
Battery: ID-1: BAT0 charge: 26.4 Wh condition: 26.4/28.5 Wh (93%) volts: 16.3/14.4 model: Lenovo
           serial: <filter> status: Full
CPU: Topology: Quad Core model: Intel Pentium N3540 bits: 64 type: MCP arch: Silvermont
           rev: 8 L2 cache: 1024 KiB
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 17333
           Speed: 897 MHz min/max: 500/2666 MHz Core speeds (MHz): 1: 584 2: 1010 3: 930 4: 838
Graphics: Device-1: Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display vendor: Lenovo
           driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:0f31
           Display: x11 server: X.Org 1.20.13 driver: modesetting unloaded: fbdev,vesa
           resolution: 1366x768~60Hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics (BYT) v: 4.2 Mesa 21.2.6 compat-v: 3.0
           direct render: Yes
Audio: Device-1: Intel Atom Processor Z36xxx/Z37xxx Series High Definition Audio
           vendor: Lenovo driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:0f04
           Sound Server: ALSA v: k5.13.0-37-generic
Network: Device-1: Intel Wireless 3160 driver: iwlwifi v: kernel port: 2000 bus ID: 02:00.0
           chip ID: 8086:08b4
           IF: wlp2s0 state: up mac: <filter>
           Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Lenovo
           driver: r8169 v: kernel port: 1000 bus ID: 03:00.0 chip ID: 10ec:8168
           IF: enp3s0 state: down mac: <filter>
Drives: Local Storage: total: 245.88 GiB used: 30.06 GiB (12.2%)
           ID-1: /dev/mmcblk0 type: USB model: SA08G size: 7.40 GiB serial: <filter>
           ID-2: /dev/sda vendor: Micron model: 1100 SATA 256GB size: 238.47 GiB speed: 3.0 Gb/s
           serial: <filter>
Partition: ID-1: / size: 233.24 GiB used: 26.60 GiB (11.4%) fs: ext4 dev: /dev/sda2
Sensors: System Temperatures: cpu: 50.0 C mobo: N/A
           Fan Speeds (RPM): N/A
Repos: No active apt repos in: /etc/apt/sources.list
           Active apt repos in: /etc/apt/sources.list.d/dansmith-chirp-snapshots-focal.list
           1: deb http: //ppa.launchpad.net/dansmith/chirp-snapshots/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/nrbrtx-python2-stuff-focal.list
           1: deb http: //ppa.launchpad.net/nrbrtx/python2-stuff/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
           1: deb http: //mirror6.layerjet.com/linuxmint/packages una main upstream import backport
           2: deb http: //ftp.rezopole.net/ubuntu focal main restricted universe multiverse
           3: deb http: //ftp.rezopole.net/ubuntu focal-updates main restricted universe multiverse
           4: deb http: //ftp.rezopole.net/ubuntu focal-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ focal partner
Info: Processes: 248 Uptime: 3m Memory: 7.65 GiB used: 1.61 GiB (21.0%) Init: systemd v: 245
           runlevel: 5 Compilers: gcc: 9.4.0 alt: 9 Client: Unknown python3.8 client inxi: 3.0.38

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1975635

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Please note: `ubuntu-bug`, `apport` & bug reporting tools are provided with Ubuntu by default, many require manual addition for some releases of downstream OSes based on Ubuntu (eg. Linux Mint). You should check with your distribution first.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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