ubuntu 22.04 kernel 5.15.0.x iwlwifi cannot load firmware, wifi card does not work: Intel Corporation Wireless 7260

Bug #1975460 reported by SZ
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned
linux-firmware (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

With ubuntu 20.04, it worked.
After upgrading to 22.04, stopped working.
I have 2 pcs. of HP zbook G2, they both have the same error after upgrade.
Can't work!!
Booting back to old linux kernel 5.13.x wifi works again!
No windows installed, not a dual boot.

I have other older hp laptop which has a different wifi card, that works well with the new kernel.

Please fix this bug.
Thank you!

Full ubuntu-bug report has been sent also.

Error msg:
[ 23.227024] iwlwifi 0000:3d:00.0: loaded firmware version 17.3216344376.0 7260-17.ucode op_mode iwlmvm
[ 23.309876] iwlwifi 0000:3d:00.0: Detected Intel(R) Dual Band Wireless N 7260, REV=0x144
[ 28.356103] iwlwifi 0000:3d:00.0: Failed to load firmware chunk!
[ 28.356123] iwlwifi 0000:3d:00.0: iwlwifi transaction failed, dumping registers
[ 28.356140] iwlwifi 0000:3d:00.0: iwlwifi device config registers:
[ 28.356415] iwlwifi 0000:3d:00.0: 00000000: 08b18086 00100406 0280006b 00000010 d0100004 00000000 00000000 00000000
[ 28.356437] iwlwifi 0000:3d:00.0: 00000020: 00000000 00000000 00000000 c0608086 00000000 000000c8 00000000 00000100
[ 28.356459] iwlwifi 0000:3d:00.0: 00000040: 00020010 10008ec0 00130c10 0106ec11 101100ca 00000000 00000000 00000000
[ 28.356480] iwlwifi 0000:3d:00.0: 00000060: 00000000 00080812 00000405 00000000 00010001 00000000 00000000 00000000
[ 28.356523] iwlwifi 0000:3d:00.0: 00000080: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
[ 28.356566] iwlwifi 0000:3d:00.0: 000000a0: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
[ 28.356607] iwlwifi 0000:3d:00.0: 000000c0: 00000000 00000000 c823d001 0d000000 00814005 fee003f8 00000000 00000000
[ 28.356649] iwlwifi 0000:3d:00.0: 000000e0: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
[ 28.356691] iwlwifi 0000:3d:00.0: 00000100: 14010001 00004000 00000000 00462031 00002000 00002000 0000000e 00000000
[ 28.356732] iwlwifi 0000:3d:00.0: 00000120: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
[ 28.356774] iwlwifi 0000:3d:00.0: 00000140: 14c10003 ff64778d e8b1fcff 15410018 08460846 0001000b 0141cafe 00f01e1f
[ 28.356815] iwlwifi 0000:3d:00.0: iwlwifi device memory mapped registers:
[ 28.356891] iwlwifi 0000:3d:00.0: 00000000: 00489204 80000040 20000000 08000000 00000000 00000000 00000000 00000000
[ 28.356933] iwlwifi 0000:3d:00.0: 00000020: 00000009 080003c5 00000144 00000000 80000000 803a0000 80008040 00080046
[ 28.356978] iwlwifi 0000:3d:00.0: iwlwifi device AER capability structure:
[ 28.357034] iwlwifi 0000:3d:00.0: 00000000: 14010001 00004000 00000000 00462031 00002000 00002000 0000000e 00000000
[ 28.357075] iwlwifi 0000:3d:00.0: 00000020: 00000000 00000000 00000000
[ 28.357100] iwlwifi 0000:3d:00.0: iwlwifi parent port (0000:3c:01.0) config registers:
[ 28.357274] iwlwifi 0000:3c:01.0: 00000000: 240412d8 00180407 06040005 00010010 00000000 00000000 003d3d3c 000001f1
[ 28.357316] iwlwifi 0000:3c:01.0: 00000020: d010d010 0001fff1 00000000 00000000 00000000 00000040 00000000 0002010a
[ 28.357357] iwlwifi 0000:3c:01.0: 00000040: ffc34c01 00000008 00000000 00816405 fee002d8 00000000 00000000 00000000
[ 28.357399] iwlwifi 0000:3c:01.0: 00000060: 00000000 0034b009 04001060 04000800 80000000 0a730100 76b50080 21901d27
[ 28.357440] iwlwifi 0000:3c:01.0: 00000080: 000f0000 00000000 33083333 00790010 00008000 0000116b 000f0022 00000000
[ 28.357482] iwlwifi 0000:3c:01.0: 000000a0: 00000000 00000000 00000000 00000000 0000c00d 240412d8 00000000 00000000
[ 28.357524] iwlwifi 0000:3c:01.0: 000000c0: 00620010 00008001 00100000 01203c11 10110042 00000000 014803c0 00000000
[ 28.357565] iwlwifi 0000:3c:01.0: 000000e0: 00000000 00040800 00000400 00000000 00010042 00000000 00000000 00000000
[ 28.357607] iwlwifi 0000:3c:01.0: 00000100: 14010001 00000000 00000000 00062011 00000000 00002000 000000a0 00000000
[ 28.357648] iwlwifi 0000:3c:01.0: 00000120: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
[ 28.357690] iwlwifi 0000:3c:01.0: 00000140: 20c10002 00000800 00000000 00000000 047f0009 80000001 00000000 00000000
[ 28.357739] iwlwifi 0000:3c:01.0: 00000160: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
[ 28.357780] iwlwifi 0000:3c:01.0: 00000180: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
[ 28.357821] iwlwifi 0000:3c:01.0: 000001a0: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
[ 28.357861] iwlwifi 0000:3c:01.0: 000001c0: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
[ 28.357902] iwlwifi 0000:3c:01.0: 000001e0: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
[ 28.357943] iwlwifi 0000:3c:01.0: 00000200: 00000000 00000000 00000000
[ 28.357969] iwlwifi 0000:3d:00.0: Could not load the [0] uCode section
[ 28.358001] iwlwifi 0000:3d:00.0: Failed to start INIT ucode: -110
[ 28.358026] iwlwifi 0000:3d:00.0: Collecting data: trigger 16 fired.
[ 28.604063] iwlwifi 0000:3d:00.0: Not valid error log pointer 0x00000000 for Init uCode
[ 28.604110] iwlwifi 0000:3d:00.0: Fseq Registers:
[ 28.604137] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_ERROR_CODE
[ 28.604165] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_TOP_INIT_VERSION
[ 28.604194] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_CNVIO_INIT_VERSION
[ 28.604223] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_OTP_VERSION
[ 28.604252] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_TOP_CONTENT_VERSION
[ 28.604281] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_ALIVE_TOKEN
[ 28.604309] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_CNVI_ID
[ 28.604337] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_CNVR_ID
[ 28.604364] iwlwifi 0000:3d:00.0: 0x00000000 | CNVI_AUX_MISC_CHIP
[ 28.604393] iwlwifi 0000:3d:00.0: 0x00000000 | CNVR_AUX_MISC_CHIP
[ 28.604421] iwlwifi 0000:3d:00.0: 0x00000000 | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
[ 28.604463] iwlwifi 0000:3d:00.0: 0x00000000 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
[ 29.561700] iwlwifi 0000:3d:00.0: Failing on timeout while stopping DMA channel 8 [0xa5a5a5a2]
[ 29.580197] iwlwifi 0000:3d:00.0: Failed to run INIT ucode: -110
[ 29.598058] iwlwifi 0000:3d:00.0: retry init count 0
[ 29.598226] iwlwifi 0000:3d:00.0: Detected Intel(R) Dual Band Wireless N 7260, REV=0x144
[ 34.756040] iwlwifi 0000:3d:00.0: Failed to load firmware chunk!
[ 34.756047] iwlwifi 0000:3d:00.0: Could not load the [0] uCode section
[ 34.756059] iwlwifi 0000:3d:00.0: Failed to start INIT ucode: -110
[ 34.756062] iwlwifi 0000:3d:00.0: Collecting data: trigger 16 fired.
[ 35.004086] iwlwifi 0000:3d:00.0: Not valid error log pointer 0x00000000 for Init uCode
[ 35.004100] iwlwifi 0000:3d:00.0: Fseq Registers:
[ 35.004107] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_ERROR_CODE
[ 35.004113] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_TOP_INIT_VERSION
[ 35.004119] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_CNVIO_INIT_VERSION
[ 35.004125] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_OTP_VERSION
[ 35.004131] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_TOP_CONTENT_VERSION
[ 35.004137] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_ALIVE_TOKEN
[ 35.004143] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_CNVI_ID
[ 35.004149] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_CNVR_ID
[ 35.004155] iwlwifi 0000:3d:00.0: 0x00000000 | CNVI_AUX_MISC_CHIP
[ 35.004160] iwlwifi 0000:3d:00.0: 0x00000000 | CNVR_AUX_MISC_CHIP
[ 35.004166] iwlwifi 0000:3d:00.0: 0x00000000 | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
[ 35.004172] iwlwifi 0000:3d:00.0: 0x00000000 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
[ 36.029187] iwlwifi 0000:3d:00.0: Failing on timeout while stopping DMA channel 8 [0xa5a5a5a2]
[ 36.047947] iwlwifi 0000:3d:00.0: Failed to run INIT ucode: -110
[ 36.066644] iwlwifi 0000:3d:00.0: retry init count 1
[ 36.066825] iwlwifi 0000:3d:00.0: Detected Intel(R) Dual Band Wireless N 7260, REV=0x144
[ 41.156096] iwlwifi 0000:3d:00.0: Failed to load firmware chunk!
[ 41.156102] iwlwifi 0000:3d:00.0: Could not load the [0] uCode section
[ 41.156114] iwlwifi 0000:3d:00.0: Failed to start INIT ucode: -110
[ 41.156118] iwlwifi 0000:3d:00.0: Collecting data: trigger 16 fired.
[ 41.404068] iwlwifi 0000:3d:00.0: Not valid error log pointer 0x00000000 for Init uCode
[ 41.404079] iwlwifi 0000:3d:00.0: Fseq Registers:
[ 41.404085] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_ERROR_CODE
[ 41.404092] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_TOP_INIT_VERSION
[ 41.404098] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_CNVIO_INIT_VERSION
[ 41.404104] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_OTP_VERSION
[ 41.404110] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_TOP_CONTENT_VERSION
[ 41.404115] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_ALIVE_TOKEN
[ 41.404121] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_CNVI_ID
[ 41.404127] iwlwifi 0000:3d:00.0: 0x00000000 | FSEQ_CNVR_ID
[ 41.404133] iwlwifi 0000:3d:00.0: 0x00000000 | CNVI_AUX_MISC_CHIP
[ 41.404139] iwlwifi 0000:3d:00.0: 0x00000000 | CNVR_AUX_MISC_CHIP
[ 41.404145] iwlwifi 0000:3d:00.0: 0x00000000 | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
[ 41.404151] iwlwifi 0000:3d:00.0: 0x00000000 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
[ 42.385391] iwlwifi 0000:3d:00.0: Failing on timeout while stopping DMA channel 8 [0xa5a5a5a2]
[ 42.404200] iwlwifi 0000:3d:00.0: Failed to run INIT ucode: -110
[ 42.422054] iwlwifi 0000:3d:00.0: retry init count 2
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: annamari 1143 F.... pulseaudio
 /dev/snd/controlC1: annamari 1143 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
Dependencies: firmware-sof-signed 2.0-1ubuntu3
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2021-09-05 (260 days ago)
InstallationMedia: Kubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819.1)
IwConfig:
 lo no wireless extensions.

 enp0s25 no wireless extensions.
MachineType: Hewlett-Packard HP ZBook 15 G2
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux-firmware 20220329.git681281e4-0ubuntu3
PackageArchitecture: all
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-30-generic root=/dev/mapper/vgkubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-30.31-generic 5.15.30
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-30-generic N/A
 linux-backports-modules-5.15.0-30-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3
RfKill:

Tags: jammy
Uname: Linux 5.15.0-30-generic x86_64
UpgradeStatus: Upgraded to jammy on 2022-05-20 (2 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/03/2020
dmi.bios.release: 1.26
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: M70 Ver. 01.26
dmi.board.name: 2253
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 03.12
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.ec.firmware.release: 3.18
dmi.modalias: dmi:bvnHewlett-Packard:bvrM70Ver.01.26:bd03/03/2020:br1.26:efr3.18:svnHewlett-Packard:pnHPZBook15G2:pvrA3009DD10203:rvnHewlett-Packard:rn2253:rvrKBCVersion03.12:cvnHewlett-Packard:ct10:cvr:skuL5U55UC#AKC:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP ZBook 15 G2
dmi.product.sku: L5U55UC#AKC
dmi.product.version: A3009DD10203
dmi.sys.vendor: Hewlett-Packard

tags: added: jammy
affects: xorg (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1975460

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
SZ (anari77) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
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SZ (anari77) wrote : CRDA.txt

apport information

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SZ (anari77) wrote : CurrentDmesg.txt

apport information

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SZ (anari77) wrote : Lspci.txt

apport information

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SZ (anari77) wrote : Lspci-vt.txt

apport information

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SZ (anari77) wrote : Lsusb.txt

apport information

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SZ (anari77) wrote : Lsusb-t.txt

apport information

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SZ (anari77) wrote : Lsusb-v.txt

apport information

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SZ (anari77) wrote : PaInfo.txt

apport information

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SZ (anari77) wrote : ProcCpuinfo.txt

apport information

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SZ (anari77) wrote : ProcCpuinfoMinimal.txt

apport information

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SZ (anari77) wrote : ProcEnviron.txt

apport information

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SZ (anari77) wrote : ProcInterrupts.txt

apport information

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SZ (anari77) wrote : ProcModules.txt

apport information

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SZ (anari77) wrote : PulseList.txt

apport information

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SZ (anari77) wrote : UdevDb.txt

apport information

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SZ (anari77) wrote : WifiSyslog.txt

apport information

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SZ (anari77) wrote : acpidump.txt

apport information

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SZ (anari77) wrote : Re: iwlwifi cannot load firmware, wifi card does not work Intel Corporation Wireless 7260

I don't think it is a firmware file error, as when booting with 5.13 kernel (left there from 20.04) it loads the same firmware file and wifi works.
With 5.15 kernel, it fails.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-firmware (Ubuntu):
status: New → Confirmed
SZ (anari77)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
SZ (anari77)
summary: - iwlwifi cannot load firmware, wifi card does not work Intel Corporation
- Wireless 7260
+ ubuntu 22.04 kernel 5.15.0.x iwlwifi cannot load firmware, wifi card
+ does not work: Intel Corporation Wireless 7260
Revision history for this message
Juerg Haefliger (juergh) wrote :
Revision history for this message
SZ (anari77) wrote (last edit ): Re: [Bug 1975460] Re: ubuntu 22.04 kernel 5.15.0.x iwlwifi cannot load firmware, wifi card does not work: Intel Corporation Wireless 7260

Hi,

Thank you, I will soon try.
Although I see that the matching linux-modules*-extra*-5.15.xxx pkg not
available for download there...
Without the modules extra I will not have sound and other devices working.
Also I need the matching kernel-*headers* to build the nvidia module via
dkms.
Could you please post those 2 pkgs as well?
Thank you!

Revision history for this message
SZ (anari77) wrote :

Hi, I booted the test kernel, but got no nvidia, so no X GUI.
I saved the dmesg file on the console.

I have attached the full dmesg output as text file.

iwlifi module loads and shows no error, but I could not test yet the wifi network without gui.

[ 15.098226] iwlwifi 0000:3d:00.0: loaded firmware version 17.3216344376.0 7260-17.ucode op_mode iwlmvm
[ 15.223779] iwlwifi 0000:3d:00.0: Detected Intel(R) Dual Band Wireless N 7260, REV=0x144
[ 15.454640] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
[ 15.457363] iwlwifi 0000:3d:00.0 wlp61s0: renamed from wlan0

Revision history for this message
dev Jedice (devjedice) wrote :

found a workaround on an old page, and it is working for me:

https://dev.getsol.us/T3790#68643

add the intel_iommu=off kernel boot parameter in GRUB

Revision history for this message
SZ (anari77) wrote :

Hi, having a workaround where advanced linux expertise is required to do is not an option for many novice users.

I see this older other bug : https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1634108
closed as fixed upstream.

I don't think that the best solution is to add kernel parameters.
The linux-image-unsigned-5.15.0-051500-generic_5.15.0-051500.202110312130_amd64.deb works, so that patch which is added into that one should come to an update ASAP.

Thank you!

Revision history for this message
SZ (anari77) wrote (last edit ):

OK, I have tried stock ubuntu kernel version 5.15.0-37-generic
With /etc/default/grub
GRUB_CMDLINE_LINUX_DEFAULT="verbose intel_iommu=off"

firmware loads, wifi works.

[ 15.752699] iwlwifi 0000:3d:00.0: loaded firmware version 17.3216344376.0 7260-17.ucode op_mode iwlmvm
[ 15.867847] iwlwifi 0000:3d:00.0: Detected Intel(R) Dual Band Wireless N 7260, REV=0x144
[ 16.102146] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
[ 16.104876] iwlwifi 0000:3d:00.0 wlp61s0: renamed from wlan0

So yes, this is a workaround.
Maybe this should be set up by default in the kernel somehow.
Thanks

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