ASUS Zenbook UX305U Trackpad not working

Bug #1974458 reported by Gage
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I upgraded to Ubuntu 22 recently and my trackpad stopped working. Please advise!

Thank you,
Gage

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-30-generic 5.15.0-30.31
ProcVersionSignature: Ubuntu 5.15.0-30.31-generic 5.15.30
Uname: Linux 5.15.0-30-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gage 1394 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri May 20 11:05:14 2022
InstallationDate: Installed on 2022-05-18 (1 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
 Bus 001 Device 003: ID 04f2:b56b Chicony Electronics Co., Ltd USB2.0 HD UVC WebCam
 Bus 001 Device 002: ID 062a:5918 MosArt Semiconductor Corp. 2.4G Keyboard Mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX305UA
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-30-generic root=UUID=6f39171a-60fd-4845-9d10-9e79beadcb20 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-30-generic N/A
 linux-backports-modules-5.15.0-30-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/12/2015
dmi.bios.release: 5.11
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX305UA.201
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX305UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305UA.201:bd10/12/2015:br5.11:svnASUSTeKCOMPUTERINC.:pnUX305UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:skuASUS-NotebookSKU:
dmi.product.family: UX
dmi.product.name: UX305UA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Gage (gageasch) wrote :
Revision history for this message
Gage (gageasch) wrote :
Revision history for this message
Gage (gageasch) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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