Gnome 42 lock screen issue RX6500XT
Bug #1973134 reported by
greenmandd
This bug report will be marked for expiration in 20 days if no further activity occurs. (find out why)
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-shell (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
Hi, I have a problem with lock screen and idle functions with Ubuntu 22.04/Fedora 36. When I activate this feature, the system hangs and cannot be restored. You must turn off/on PC to restore session. I suppose that this issue is connected with AMD Video card RX6500XT and bad video driver which is default for the system AMD® Beige_goby, because with other video cards like RX5500XT, 550 and Nvidia working well. Is there any solution to fix this?
summary: |
- Ubuntu 22.04 lock screen issue RX6500XT + Gnome 42 lock screen issue RX6500XT |
description: | updated |
affects: | vim (Ubuntu) → ubuntu |
description: | updated |
tags: | added: jammy |
affects: | ubuntu → gnome-shell (Ubuntu) |
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Thank you for taking the time to report this bug and helping to make Ubuntu better. Also sorry for the two year delay in this case... It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Run these commands:
journalctl -b0 > journal.txt
journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.
2. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
3. If step 2 failed then look at https:/ /errors. ubuntu. com/user/ ID where ID is the content of file /var/lib/ whoopsie/ whoopsie- id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.
Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.