App window starts overlapping two (vertical) monitors (under the panel of the bottom monitor)

[Islam]

When opening a file dialog, it's dimensions are not displayed within the screen range.
It happens randomly but frequently.

Not sure if it's related to multiple displays.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gedit 41.0-3
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
Uname: Linux 5.15.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon May 9 09:10:14 2022
ExecutablePath: /usr/bin/gedit
InstallationDate: Installed on 2022-02-03 (94 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
SourcePackage: gedit
UpgradeStatus: Upgraded to jammy on 2022-04-21 (17 days ago)

[Sebastien Bacher (seb128)]

Thank you for your bug report. Could you do 'journalctl -b 0 > log' next time you get the issue and attach the file to the report?

[Islam (islam)]

BTW this is not only in gedit, also in other apps.

[Daniel van Vugt (vanvugt)]

Is it after suspend/resume/unlocking the screen? (bug 1961508)

[Islam (islam)]

It can happen also after normal boot, not related to resuming or unlocking.

[Daniel van Vugt (vanvugt)]

I think we will need a more specific example. Under what conditions does the window go under the dock/panel? What are the steps to reproduce it?

Please also try disabling any gnome-shell extensions you may have added and also run:

  cd ~/.local/share/gnome-shell
  rm -rf extensions

and log in again.

[Daniel van Vugt (vanvugt)]

The log in comment #5 says that gnome-shell has crashed in the past. In a Xorg session you might not notice when that happens but app windows might then go under the dock when the dock and shell restarts.

Please:

1. Look in /var/crash for crash files and if found run:

    ubuntu-bug YOURFILE.crash

   Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

[Islam (islam)]

I have no extensions installed manually.

It happens whenever opening the file dialog, but I noticed if there is no external display connected to the laptop, it didn't happen so far.

I ran ubuntu-bug against the file but the URL doesn't work, returning "Error reports sent from this system", so I'm unable to get the bug ID.

[Daniel van Vugt (vanvugt)]

Please follow step 2 in comment #7.

[Islam (islam)]

when I try to open the uploaded bug, I get:
"Sorry, you are not a member of a group that is allowed to see the data from error reports. Please fill out this form to request access."

[Daniel van Vugt (vanvugt)]

No problem. Please just share the link to the page here. I should be able to access it.

[Islam (islam)]

https://errors.ubuntu.com/user/2b93ad219b48c9b97a7a077caec6d69c0c1775edbb7ed9adc197eb0f82ef67bad56000432096446e2a08ce86802994b7d7974a33972dece2b7b97ff663da8f05

[Daniel van Vugt (vanvugt)]

Thanks. That shows the most recent gnome-shell crash was 8 days ago so that's probably not the issue. Let's forget about crashes...

Are you sure the problem isn't caused by locking the screen or the screensaver?

[Daniel van Vugt (vanvugt)]

I just realized there's no dot next to the Files icon. So the window is either untracked or it might be tracked on a different monitor/dock.

Please run:

  xrandr > xrandr.txt

and attach the resulting text file here.

[Islam (islam)]

Yes it's not related to unlocking at all and I believe it happens only if there is external monitor connected.
And sometimes it opens in full screen mode.

[Daniel van Vugt (vanvugt)]

Bug 1947434 sounds similar and suggests the problem only happens with Ubuntu Dock.

[Daniel van Vugt (vanvugt)]

Also tracking in https://gitlab.gnome.org/GNOME/mutter/-/issues/2276

[Islam (islam)]

This also happens even if the external monitor is connected but switched off.
If no monitors are connected at all, it open with in the main display normally.