account set as SystemAccount=true and not listed after upgrade

[Kent Frazier]

upgraded from 21.10 to 22.04. Upgrade seemed to require creating a new (admin) id, which I did. When I now login the new account name is displayed but I have to list other users to be able to login with my pre-upgrade account. Going to system settings -> User Accounts shows only the new account. Once logged in, invoking "Users & Groups" shows both new id and pre-upgrade user account.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.10
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
Uname: Linux 5.15.0-27-generic x86_64
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CurrentDesktop: Unity:Unity7:ubuntu
Date: Sun May 8 16:30:27 2022
InstallationDate: Installed on 2020-07-18 (659 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: Upgraded to jammy on 2022-04-29 (9 days ago)
VarLogDistupgradeTermlog:

[Sebastien Bacher (seb128)]

Thank you for your bug report. It sounds a bit similar to bug #1971559

The reason it displayed the wizard to create a first user is because it didn't recognize your existing account.

Could you to do
# /usr/libexec/accounts-daemon --debug

and see what that does display about your account?

also does /var/lib/AccountsService/users/$USER includes a SystemAccount=true key?

[Kent Frazier (kentfrazier-u)]

On 5/9/22 05:08, Sebastien Bacher wrote:
> /usr/libexec/accounts-daemon --debug
$ sudo /usr/libexec/accounts-daemon --debug
(py310)
[sudo] password for frazier:
(accounts-daemon:734852): DEBUG: entering main loop
(accounts-daemon:734852): DEBUG: Changing permission of
/var/lib/AccountsService/users/frazier to 0600
(accounts-daemon:734852): DEBUG: Changing permission of
/var/lib/AccountsService/users/gnome-initial-setup to 0600
(accounts-daemon:734852): DEBUG: Changing permission of
/var/lib/AccountsService/users/kfrazier to 0600
(accounts-daemon:734852): DEBUG: Changing permission of
/var/lib/AccountsService/users/gdm to 0600
(accounts-daemon:734852): DEBUG: skipping user: root
(accounts-daemon:734852): DEBUG: skipping user: daemon
(accounts-daemon:734852): DEBUG: skipping user: bin
(accounts-daemon:734852): DEBUG: skipping user: sys
(accounts-daemon:734852): DEBUG: skipping user: sync
(accounts-daemon:734852): DEBUG: skipping user: games
(accounts-daemon:734852): DEBUG: skipping user: man
(accounts-daemon:734852): DEBUG: skipping user: lp
(accounts-daemon:734852): DEBUG: skipping user: mail
(accounts-daemon:734852): DEBUG: skipping user: news
(accounts-daemon:734852): DEBUG: skipping user: uucp
(accounts-daemon:734852): DEBUG: skipping user: proxy
(accounts-daemon:734852): DEBUG: skipping user: www-data
(accounts-daemon:734852): DEBUG: skipping user: backup
(accounts-daemon:734852): DEBUG: skipping user: list
(accounts-daemon:734852): DEBUG: skipping user: irc
(accounts-daemon:734852): DEBUG: skipping user: gnats
(accounts-daemon:734852): DEBUG: skipping user: nobody
(accounts-daemon:734852): DEBUG: skipping user: systemd-network
(accounts-daemon:734852): DEBUG: skipping user: systemd-resolve
(accounts-daemon:734852): DEBUG: skipping user: systemd-timesync
(accounts-daemon:734852): DEBUG: skipping user: messagebus
(accounts-daemon:734852): DEBUG: skipping user: syslog
(accounts-daemon:734852): DEBUG: skipping user: _apt
(accounts-daemon:734852): DEBUG: skipping user: tss
(accounts-daemon:734852): DEBUG: skipping user: uuidd
(accounts-daemon:734852): DEBUG: skipping user: tcpdump
(accounts-daemon:734852): DEBUG: skipping user: avahi-autoipd
(accounts-daemon:734852): DEBUG: skipping user: usbmux
(accounts-daemon:734852): DEBUG: skipping user: rtkit
(accounts-daemon:734852): DEBUG: skipping user: dnsmasq
(accounts-daemon:734852): DEBUG: skipping user: cups-pk-helper
(accounts-daemon:734852): DEBUG: skipping user: speech-dispatcher
(accounts-daemon:734852): DEBUG: skipping user: avahi
(accounts-daemon:734852): DEBUG: skipping user: kernoops
(accounts-daemon:734852): DEBUG: skipping user: saned
(accounts-daemon:734852): DEBUG: skipping user: nm-openvpn
(accounts-daemon:734852): DEBUG: skipping user: hplip
(accounts-daemon:734852): DEBUG: skipping user: whoopsie
(accounts-daemon:734852): DEBUG: skipping user: colord
(accounts-daemon:734852): DEBUG: skipping user: geoclue
(accounts-daemon:734852): DEBUG: skipping user: pulse
(accounts-daemon:734852): DEBUG: skipping user: gnome-initial-setup
(accounts-daemon:734852): DEBUG: skipping user: gdm
(accounts-daemon:734852): DEBUG: loaded user: frazier
(accounts-daemon:734...

[Sebastien Bacher (seb128)]

Great! Do you have any idea how the account ended up being marked as SystemAccount=true?

[Kent Frazier (kentfrazier-u)]

Have no idea. The pre-upgrade account worked as expected in 21.10 before
upgrade, and I didn't make any manual changes that would have affected
anything that I know of. I wasn't even aware of the file that holds the
SystemAccount flag.

On 5/9/22 13:50, Sebastien Bacher wrote:
> Great! Do you have any idea how the account ended up being marked as
> SystemAccount=true?
>

[Sebastien Bacher (seb128)]

Thanks for the reply. So somewhat the account got flagged as a system one which is the issue, I'm going to retitle the report to be about that but I'm unsure how we can determine why that was set...