Laptop screen black (not powered on) when inactive but NOT in sleep

Bug #1971674 reported by Jorge Pérez Lara
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
New
Undecided
Unassigned

Bug Description

I thought this was similar to bug #1971149, but that's not the case at all. Apparently my problem comes from the screen being black but not suspended (while playing some audio). Suspending the laptop (by closing the lid or pressing the POWER buttom) and then waking it up solves the problem.

Let me attach you the log.

I'm on a Mi Notebook Pro 2018 running Ubuntu 22.04, an Intel® Core™ i7-8550U with an NVIDIA GeForce MX150 using Wayland.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-shell 42.0-2ubuntu1
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
Uname: Linux 5.15.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: GNOME
Date: Thu May 5 10:51:26 2022
DisplayManager: gdm3
InstallationDate: Installed on 2022-04-30 (4 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
RelatedPackageVersions: mutter-common 42.0-3ubuntu2
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jorge Pérez Lara (jorgesgk) wrote :
description: updated
summary: - Laptop black (not powered on) when inactive but NOT in sleep
+ Laptop screen black (not powered on) when inactive but NOT in sleep
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1968040, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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