Black screen/delayed response when waking after lock screen

Bug #1970810 reported by DuckDuckWhale
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
New
Undecided
Unassigned

Bug Description

After locking the screen and waiting for the displays to go dark, moving the mouse pointer wakes both screens, but only the external monitor shows the blurred desktop background. Moving the pointer to the internal display results in the cursor showing on a dark background until a key is pressed or some time passes. Without the external display attached, sometimes it would wake normally, but sometimes the screen simply stays dark, and all mouse movements or key presses elicit no response. Only switching to TTY and back would allow the screen to revert back to the cursor on black screen until key press situation. Then, after logging in, plugging in the external monitor doesn't wake the monitor. The laptop recognizes it and moves it as the primary display, but the monitor doesn't get the HDMI signal. Relocking and unlocking brings it back.

Possible relevant syslog lines:
gnome-shell[23530]: cr_parser_new_from_buf: assertion 'a_buf && a_len' failed
gnome-shell[23530]: cr_declaration_parse_list_from_buf: assertion 'parser' failed
...repeat the 2 lines above
gnome-shell[23530]: g_signal_handler_disconnect: assertion 'handler_id > 0' failed
gnome-shell[23530]: message repeated 6 times: [ g_signal_handler_disconnect: assertion 'handler_id > 0' failed]
gnome-shell[23530]: cr_parser_new_from_buf: assertion 'a_buf && a_len' failed
gnome-shell[23530]: cr_declaration_parse_list_from_buf: assertion 'parser' failed
gnome-shell[23530]: Window manager warning: Overwriting existing binding of keysym 31 with keysym 31 (keycode a).
gnome-shell[23530]: Window manager warning: Overwriting existing binding of keysym 32 with keysym 32 (keycode b).
gnome-shell[23530]: Window manager warning: Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
gnome-shell[23530]: Window manager warning: Overwriting existing binding of keysym 34 with keysym 34 (keycode d).
gnome-shell[23530]: Window manager warning: Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
gnome-shell[23530]: Window manager warning: Overwriting existing binding of keysym 36 with keysym 36 (keycode f).
gnome-shell[23530]: Window manager warning: Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
gnome-shell[23530]: Window manager warning: Overwriting existing binding of keysym 38 with keysym 38 (keycode 11).
gnome-shell[23530]: Window manager warning: Overwriting existing binding of keysym 39 with keysym 39 (keycode 12).

Also, seconds after:

mtp-probe: checking bus 1, device 21: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-12"
mtp-probe: bus: 1, device: 21 was not an MTP device
mtp-probe: checking bus 1, device 21: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-12"
mtp-probe: bus: 1, device: 21 was not an MTP device
gnome-shell[23530]: Failed to post KMS update: drmModeAtomicCommit: Invalid argument
gnome-shell[23530]: Page flip discarded: drmModeAtomicCommit: Invalid argument
gnome-shell[23530]: Page flip discarded: drmModeAtomicCommit: Invalid argument
gnome-shell[23530]: Failed to post KMS update: drmModeAtomicCommit: Invalid argument
gnome-shell[23530]: Page flip discarded: drmModeAtomicCommit: Invalid argument
gnome-shell[23530]: Failed to post KMS update: drmModeAtomicCommit: Invalid argument
gnome-shell[23530]: Page flip discarded: drmModeAtomicCommit: Invalid argument
gnome-shell[23530]: Failed to post KMS update: drmModeAtomicCommit: Invalid argument
gnome-shell[23530]: Page flip discarded: drmModeAtomicCommit: Invalid argument
gnome-shell[23530]: Failed to post KMS update: drmModeAtomicCommit: Invalid argument
gnome-shell[23530]: Page flip discarded: drmModeAtomicCommit: Invalid argument

USB 1-12 is the webcam, which is not connected well and is frequently detected and then undetected, taking up 100% polkit CPU sometimes when the lid is opened at the certain angle.
  Not sure if this is related to the screen issue.

Using Ubuntu 22.04 LTS fresh install with Nvidia Wayland hybrid with Intel graphics.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1970810/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Paul White (paulw2u)
affects: ubuntu → gnome-shell (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1968040, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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