New video recording feature in new screenshot tool crashes

[George D]

The new screenshot tool with the video recording feature keeps crashing every time I try to record a part of my screen or the whole screen. The red timer shows up for less than a second on the top right of my screen and then it disappears. I've tried restarting my PC but it doesn't fix it. I have also tried OBS Studio to see if it crashes there, but it doesn't. Only the new screenshot tool in Ubuntu 22.04 does it. Screenshotting works fine, only the video recording has a problem.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
Uname: Linux 5.15.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 510.60.02 Wed Mar 16 11:24:05 UTC 2022
 GCC version: gcc version 11.2.0 (Ubuntu 11.2.0-19ubuntu1)
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 27 13:40:04 2022
DistUpgraded: 2022-04-25 15:08:16,726 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: jammy
DistroVariant: ubuntu
DkmsStatus:
 nvidia/510.60.02, 5.15.0-25-generic, x86_64: installed
 nvidia/510.60.02, 5.15.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation GP107 [GeForce GTX 1050 Ti] [10de:1c82] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd GP107 [GeForce GTX 1050 Ti] [1458:3733]
InstallationDate: Installed on 2021-11-08 (169 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
MachineType: Gigabyte Technology Co., Ltd. GA-78LMT-USB3 6.0
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-27-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to jammy on 2022-04-25 (1 days ago)
dmi.bios.date: 11/25/2014
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F2
dmi.board.name: GA-78LMT-USB3 6.0
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF2:bd11/25/2014:svnGigabyteTechnologyCo.,Ltd.:pnGA-78LMT-USB36.0:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-78LMT-USB36.0:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:sku:
dmi.product.name: GA-78LMT-USB3 6.0
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.110-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.0.1-1ubuntu2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

[Sebastien Bacher (seb128)]

Thank you for your bug report, could you do this

$ apport-collect 1970605

after triggering the issue?

also how did you report the issue (wondering how it ended up with 'xorg' as the source with no package set on launchpad)

[Daniel van Vugt (vanvugt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1963264, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.