After an update about a month ago audio through my Focusrite 2i2 is "chirpy" and distorted.

Bug #1970481 reported by Richard Vincent
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu Studio Website
Invalid
Undecided
Unassigned

Bug Description

After an update about a month ago audio through my Focusrite 2i2 is "chirpy" and distorted.

It worked prior to whatever update came down the pike about a month ago.

As I say, audio playing through my USB Focusrite Scarlet 2i2 is "Chirpy" and distorted. If I listen with earbuds out the laptop's analog output the audio sounds fine.

This is out of the headphone jack on the 2i2 and out of the balanced TRS on the back. The interface works fine with every other computer in the house. Tested on 3.

I am running Ubuntu Studio 20.04 LTS on a Lenovo Thinkpad laptop. Kernel version is:

5.13.0-40-lowlatency

I just tested again and there seems to be a sample rate issue as well. In addition to being distorted the music seems to be slower and lower in pitch.

I didn't make any changes I am aware of to ANY configs on this laptop. This just started suddenly happening after an update.

Revision history for this message
Erich Eickmeyer (eeickmeyer) wrote :

Please seek support at https://ubuntustudio.org/support. Support is not appropriate on a bug tracker.

Changed in ubuntustudio-website:
status: New → Invalid
Revision history for this message
Richard Vincent (ricardus-v) wrote : Re: [Bug 1970481] Re: After an update about a month ago audio through my Focusrite 2i2 is "chirpy" and distorted.

It is definitely a kernel bug. But it looks like it is known:

https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.13/+bug/1966066

Revision history for this message
Erich Eickmeyer (eeickmeyer) wrote :

If that's the case, then keep the discussion there, no need to open a new bug.

Revision history for this message
Richard Vincent (ricardus-v) wrote :

Of course. I should have searched harder, but I'm just baffled by the choice of making this bug claim invalid and saying it's a SUPPORT issue.

Just baffling.

Revision history for this message
Erich Eickmeyer (eeickmeyer) wrote (last edit ):

Well, because you reported the bug against the website, which makes it automatically invalid. Additionally, most things are support issues until they can be proven that they're actually bugs.

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