Screen resolution and audio not recognized by system, the system does not see the display or the audio output and defaults to an improper screen resolution size with no audio output.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.4.0-108.122~18.04.1-generic 5.4.178
Uname: Linux 5.4.0-108-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.9-0ubuntu7.27
Architecture: amd64
CasperVersion: 1.427
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Sat Apr 23 04:26:46 2022
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus: bcmwl, 6.30.223.271+bdcom, 5.4.0-108-generic, x86_64: installed
GraphicsCard:
NVIDIA Corporation Device [10de:2504] (rev a1) (prog-if 00 [VGA controller])
Subsystem: eVga.com. Corp. Device [3842:3656]
LiveMediaBuild: Linux 18.04 - Release amd64
MachineType: Gigabyte Technology Co., Ltd. B560 DS3H AC-Y1
ProcEnviron:
LANGUAGE=en_US
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz noprompt boot=casper quiet splash --
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/18/2021
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: F4
dmi.board.asset.tag: Default string
dmi.board.name: B560 DS3H AC-Y1
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF4:bd06/18/2021:svnGigabyteTechnologyCo.,Ltd.:pnB560DS3HAC-Y1:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB560DS3HAC-Y1:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: B560 MB
dmi.product.name: B560 DS3H AC-Y1
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.10
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
Determining whether a bug report is actually a support request can be quite challenging, but if you decide the bug is a support request you can convert it to such by clicking "Convert to a question" at the top of the bug's web page. This will mark the bug as "Invalid", create a new question in the answer tracker and link it to the bug. In the comment dialog that you receive, post a comment to inform the reporter about your action, and advise them to use the support tracker for any future problems.
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https:/
It is also a good idea to change the source package beforehand if it's set incorrectly, so that the question will be associated with the correct package in the answer tracker, or edit the question afterwards and assign it to the correct package. If it doesn't pertain to a specific package, change it to "Ubuntu".