Fan stopped after resume from sleep

Bug #1968791 reported by Carlos Selenio
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Fan never works again when the OS resume from sleep to RAM.
It happens only if the PC is running without AC.
When the PC is running with AC, all works fine.
---
Kernel: 5.13.0-39-generic
Ubuntu version: 20.04.4
Driver: intel_cpufreq
Motherboard: ASUS
----
Files in "/sys/devices/platform/asus-nb-wmi/hwmon/hwmon5/":
pwm1 <--- value: -1
pwm1_enable <--- value: 2
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: cahimira 1008 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2022-02-05 (66 days ago)
InstallationMedia: Kubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 04f2:b52b Chicony Electronics Co., Ltd USB2.0 VGA UVC WebCam
 Bus 001 Device 005: ID 13d3:3423 IMC Networks
 Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X540SAA
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-39-generic root=UUID=7c0d36db-2ff4-4d64-9392-b992146b9fa3 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-39-generic N/A
 linux-backports-modules-5.13.0-39-generic N/A
 linux-firmware 1.187.29
Tags: focal
Uname: Linux 5.13.0-39-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/20/2017
dmi.bios.release: 5.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X540SAA.304
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X540SAA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX540SAA.304:bd01/20/2017:br5.6:svnASUSTeKCOMPUTERINC.:pnX540SAA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX540SAA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:skuASUS-NotebookSKU:
dmi.product.family: X
dmi.product.name: X540SAA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1968791

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Carlos Selenio (per101) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
Revision history for this message
Carlos Selenio (per101) wrote : CRDA.txt

apport information

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Carlos Selenio (per101) wrote : CurrentDmesg.txt

apport information

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Carlos Selenio (per101) wrote : IwConfig.txt

apport information

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Carlos Selenio (per101) wrote : Lspci.txt

apport information

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Carlos Selenio (per101) wrote : Lspci-vt.txt

apport information

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Carlos Selenio (per101) wrote : Lsusb-t.txt

apport information

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Carlos Selenio (per101) wrote : Lsusb-v.txt

apport information

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Carlos Selenio (per101) wrote : ProcCpuinfo.txt

apport information

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Carlos Selenio (per101) wrote : ProcCpuinfoMinimal.txt

apport information

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Carlos Selenio (per101) wrote : ProcEnviron.txt

apport information

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Carlos Selenio (per101) wrote : ProcInterrupts.txt

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Carlos Selenio (per101) wrote : ProcModules.txt

apport information

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Carlos Selenio (per101) wrote : PulseList.txt

apport information

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Carlos Selenio (per101) wrote : RfKill.txt

apport information

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Carlos Selenio (per101) wrote : UdevDb.txt

apport information

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Carlos Selenio (per101) wrote : WifiSyslog.txt

apport information

Revision history for this message
Carlos Selenio (per101) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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