Installation stuck on Hyper-V 2019

Bug #1968772 reported by Joachim Lindenberg
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
subiquity (Ubuntu)
New
Undecided
Unassigned

Bug Description

I tried to install Ubuntu 22.04 beta as a VM on Hyper-V 2019, and installation is stuck with message "The installer is probing for block devices to install to. Please wait until it completes." I am seeing this message for 24 hours now.
How can I help to get this resolved?
Thanks, Joachim

Tags: bot-comment
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Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1968772/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → debian-installer (Ubuntu)
affects: debian-installer (Ubuntu) → subiquity (Ubuntu)
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Michael Hudson-Doyle (mwhudson) wrote :

Ugh that sounds bad! Can you extract the files from /var/log/installer somehow?

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Michael Hudson-Doyle (mwhudson) wrote :

This could be https://bugs.launchpad.net/subiquity/+bug/1968161 perhaps. Does this happen every time?

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Joachim Lindenberg (jlindenberg) wrote :

Don´t know. When I returned to the VM after getting notification, it was kind of rebootet, but did not accept keyboard input. When I (virtually) power cycled the machine I could proceed with "saved" values, but keyboard was stuck at various places. Then I configured a new VM but also that got stuck, not allowing me to continue through installation at various places. As for keyboard layout, I am using German keyboard. I was able to continue past the disk layout issue, but never able to complete an installation.
I hit send log to Ubuntu at least twice.
I tried this on a different host, and also there keyboard stuck.

Revision history for this message
Joachim Lindenberg (jlindenberg) wrote :

tried again just now and got a prompt to upgrade to Subiquity 22.05.1, accepted the upgrade, but still got a stuck installation already during setting up my account.
The installation DVD I obtained from RWTH mirror did not include that version of Subiquity - is this by design?

Revision history for this message
Dan Bungert (dbungert) wrote :

> tried again just now and got a prompt to upgrade to Subiquity 22.05.1, accepted the upgrade, but still got a stuck installation already during setting up my account.
> The installation DVD I obtained from RWTH mirror did not include that version of Subiquity - is this by design?

Subiquity updates are more frequent than ISO rebuilds. So yes, there are no ISOs yet with 22.05.1.

Revision history for this message
Joachim Lindenberg (jlindenberg) wrote :

ok, understood. But as 25.01 afai understand includes https://bugs.launchpad.net/ubuntu/+source/subiquity/+bug/1968772/comments/3, that fix does not solve my issue.

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