Video not detected Hardy KDE 4

[Richard Green]

Hardy daily build 20080220 KDE 4.0
Booting liveCD on AMD Duron 1.3G, 256M system with SIS video, the system appears to hang before KDM comes up. Looking closer, I found a shell prompt buried within the boot messages, so I decided to investigate. Neither dmesg nor tail /var/log/messages revealed any clues, so I tried startx, and got a message that /etc/X11/X did not exist. I ran lshw, and learned this about my video card:
*display UNCLAIMED
   description: VGA compatible controller
   Product: 630/730 PCI/AGP Video Display Adapter

...so it appears that an appropriate driver for my card was not found.

I attempted to run `sudo dpkg-reconfigure xserver-xorg` which has cleaned up other hw-detection problems, and I was told that xserver-xorg is not installed, and no information is available.

[Richard Green (rtg-aapsc)]

Ditto on another system with ATI Radeon RV100 QY(Radeon 7000/VE)

[Dereck Wonnacott (dereck)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please attach your X server configuration file (/etc/X11/xorg.conf) and X server log file (/var/log/Xorg.0.log) to the bug report as individual uncompressed file attachments using the "Attachment:" box below. Could you please also try to run without any /etc/X11/xorg.conf and let Xorg autodetect your display and video card? Please also attach the /var/log/Xorg.0.log from this attempt. Thanks in advance.

[Richard Green (rtg-aapsc)]

I think you missed the first line of my report. I was runing a daily build
of the LiveCD, and the problem was manifest by X not coming up at all. I
won't be able to run a browser to log into launchpad, so I'll try it
again, and see if I can find those files and ftp or sneakernet them to
another machine for submission...

[Dereck Wonnacott (dereck)]

After X fails to start you should be given a warm and welcoming console connection. If not, press Ctrl+Alt+F3 to switch to another console connection.

once you are at the console you have a myriad of options, you could start an SSH, Telnet, FTP, or heck, even an HTTP server and pull the files off the computer. Or you could use command line sendmail to e-mail a file to yourself and copy and paste on another system. Be creative, the console is not scary at all, and if you need any help, just google or ask.

[Richard Green (rtg-aapsc)]

On Sat, 1 Mar 2008, Dereck Wonnacott wrote:

> Please attach your X server configuration file
> (/etc/X11/xorg.conf)
> and X server log file (/var/log/Xorg.0.log) to the
> bug report
  /etc/X11/xorg.conf is present, but is a zero-length, empty file.
  /var/log/Xorg.0.log is non-existant, as is anything /X* in that
directory.

Actually, I think the problem is much deeper than X. lshw tells me that
there is no driver claiming the video hardware. That info comes from
/proc doesn't it? And is a kernel thing, right?
   I happened to find it when I wanted to take a peek at KDE4, but if the
kernel doesn't know what driver to load, and xorg can't even build its own
config, we're a long way from trying out new eye candy!

[Richard Green (rtg-aapsc)]

Here's the dmesg output. see file attached.

These are the lines that look to me to be video related, and they don't
say anything unusual to me:

/snip/
[ 24.140033] Console: colour VGA+ 80x25
[ 24.140042] console [tty0] enabled
/snip/
[ 25.865200] Boot video device is 0000:01:00.0
  /snip/
[ 78.380016] Linux agpgart interface v0.102
/snip/
[ 79.276752] agpgart: Detected SiS chipset - id:1840
[ 79.291599] agpgart: AGP aperture is 64M @ 0xd0000000
/snip/

[ 0.000000] Linux version 2.6.24-8-generic (buildd@rothera) (gcc version 4.2.3 (Ubuntu 4.2.3-1ubuntu2)) #1 SMP Thu Feb 14 20:40:45 UTC 2008 (Ubuntu 2.6.24-8.14-generic)
[ 0.000000] BIOS-provided physical RAM map:
[ 0.000000] BIOS-e820: 0000000000000000 - 000000000009fc00 (usable)
[ 0.000000] BIOS-e820: 000000000009fc00 - 00000000000a0000 (reserved)
[ 0.000000] BIOS-e820: 00000000000f0000 - 0000000000100000 (reserved)
[ 0.000000] BIOS-e820: 0000000000100000 - 000000000eff0000 (usable)
[ 0.000000] BIOS-e820: 000000000eff0000 - 000000000eff8000 (ACPI data)
[ 0.000000] BIOS-e820: 000000000eff8000 - 000000000f000000 (ACPI NVS)
[ 0.000000] BIOS-e820: 00000000fffc0000 - 0000000100000000 (reserved)
[ 0.000000] 0MB HIGHMEM available.
[ 0.000000] 239MB LOWMEM available.
[ 0.000000] Entering add_active_range(0, 0, 61424) 0 entries of 256 used
[ 0.000000] Zone PFN ranges:
[ 0.000000] DMA 0 -> 4096
[ 0.000000] Normal 4096 -> 61424
[ 0.000000] HighMem 61424 -> 61424
[ 0.000000] Movable zone start PFN for each node
[ 0.000000] early_node_map[1] active PFN ranges
[ 0.000000] 0: 0 -> 61424
[ 0.000000] On node 0 totalpages: 61424
[ 0.000000] DMA zone: 32 pages used for memmap
[ 0.000000] DMA zone: 0 pages reserved
[ 0.000000] DMA zone: 4064 pages, LIFO batch:0
[ 0.000000] Normal zone: 447 pages used for memmap
[ 0.000000] Normal zone: 56881 pages, LIFO batch:15
[ 0.000000] HighMem zone: 0 pages used for memmap
[ 0.000000] Movable zone: 0 pages used for memmap
[ 0.000000] DMI 2.3 present.
[ 0.000000] ACPI: RSDP signature @ 0xC00FC390 checksum 0
[ 0.000000] ACPI: RSDP 000FC390, 0014 (r0 AMI )
[ 0.000000] ACPI: RSDT 0EFF0000, 0028 (r1 AMIINT SiS730SX 1000 MSFT 100000B)
[ 0.000000] ACPI: FACP 0EFF0030, 0074 (r1 AMIINT SiS730SX 1000 MSFT 100000B)
[ 0.000000] ACPI: DSDT 0EFF00B0, 2D2C (r1 SiS 730S 100 MSFT 100000B)
[ 0.000000] ACPI: FACS 0EFF8000, 0040
[ 0.000000] ACPI: BIOS age (1997) fails cutoff (2000), acpi=force is required to enable ACPI
[ 0.000000] ACPI: Disabling ACPI support
[ 0.000000] Allocating PCI resources starting at 10000000 (gap: 0f000000:f0fc0000)
[ 0.000000] swsusp: Registered nosave memory region: 000000000009f000 - 00000000000a0000
[ 0.000000] swsusp: Registered nosave memory region: 00000000000a0000 - 00000000000f0000
[ 0.000000] swsusp: Registered nosave memory region: 00000000000f0000 - 0000000000100000
[ 0.000000] Built 1 zonelists in Zone order, mobility grouping on. Total pages: 60945
[ 0.000000] Kernel command lin...

[Timo Aaltonen (tjaalton)]

Doesn't seem to be an xorg issue if the livecd is having other problems. At least make sure that the same happens with an ubuntu livecd before bouncing back to xorg :)

[Che Guevara (che-guevara-3)]

Marking invalid for kubuntu-kde4-meta, since this bug has nothing to do with the meta package