package linux-firmware 1.187.29 failed to install/upgrade: installed linux-firmware package post-installation script subprocess returned error exit status 1 "Failed to start Ubuntu and update the system"

[Ricardo Montiel]

When I turn on the machine to work with Ubuntu an error appears and the screen stays black, sometimes it starts other times it doesn't, I tried to update the system and an error appeared that prevented the system update "Error installing Linux-firmware"

It takes a long time to turn the machine on and off.

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: linux-firmware 1.187.29
ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-39-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: richar 794 F.... pulseaudio
CasperMD5CheckResult: skip
Date: Thu Apr 7 20:16:29 2022
Dependencies:

ErrorMessage: installed linux-firmware package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2022-04-08 (0 days ago)
InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
IwConfig:
 lo no wireless extensions.

 enp0s3 no wireless extensions.
Lsusb:
 Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Lsusb-t:
 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/12p, 12M
     |__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
MachineType: innotek GmbH VirtualBox
PackageArchitecture: all
ProcFB: 0 svgadrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-39-generic root=UUID=c9a4772b-b96a-4349-bf7c-37eba6d3ab05 ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions: grub-pc 2.04-1ubuntu26.15
RfKill:

SourcePackage: linux-firmware
Title: package linux-firmware 1.187.29 failed to install/upgrade: installed linux-firmware package post-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:sku:
dmi.product.family: Virtual Machine
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your dmesg attachment in this bug report it seems that there is a problem with your hardware. I recommend performing a back up and then investigating the situation. Measures you might take include checking cable connections and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Juerg Haefliger (juergh)]

From dmesg:

[ 1524.519065] ata3.00: status: { DRDY }
[ 1524.519070] ata3.00: failed command: WRITE FPDMA QUEUED
[ 1524.519073] ata3.00: cmd 61/20:e0:20:fc:55/00:00:03:00:00/40 tag 28 ncq dma 16384 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1524.519082] ata3.00: status: { DRDY }
[ 1524.519159] ata3: hard resetting link
[ 1524.519219] ata2: drained 8 bytes to clear DRQ
[ 1525.520410] ata3: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 1525.523505] ata3.00: configured for UDMA/133
[ 1525.523511] ata3.00: device reported invalid CHS sector 0
[ 1525.523514] ata3.00: device reported invalid CHS sector 0
[ 1525.523515] ata3.00: device reported invalid CHS sector 0
[ 1525.523517] ata3.00: device reported invalid CHS sector 0