Thunderbird opens new window (login.ubuntu.com for me) when trying to open any mail

Bug #1968004 reported by Thomas Bechtold
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
New
Undecided
Unassigned

Bug Description

Since the latest update:

Upgrade: thunderbird:amd64 (1:91.7.0+build2-0ubuntu1, 1:91.8.0+build2-0ubuntu1), thunderbird-gnome-support:amd64 (1:91.7.0+build2-0ubuntu1, 1:91.8.0+build2-0ubuntu1)
End-Date: 2022-04-05 06:36:02

Thunderbird opens a new window (title is "Enter credentials for <email address hidden> on imap.gmail.com", url is https://login.ubuntu.com) when I select any new message in thunderbird.
Even if I do login, nothing happens and the page reopens when I select another message.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: thunderbird 1:91.8.0+build2-0ubuntu1
ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
Uname: Linux 5.15.0-25-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu80
Architecture: amd64
BuildID: 20220401203107
CasperMD5CheckResult: pass
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 6 10:05:04 2022
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:359
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
InstallationDate: Installed on 2022-03-21 (15 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:359
Profile0PrefSources: prefs.js
Profile0Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile1 (Default) - LastVersion=None/None (Out of date)
 Profile0 - LastVersion=91.8.0/20220401203107 (In use)
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: Upgraded to jammy on 2022-03-21 (15 days ago)
dmi.bios.date: 12/23/2021
dmi.bios.release: 1.37
dmi.bios.vendor: LENOVO
dmi.bios.version: R1BET68W(1.37 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20UD0013GE
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.37
dmi.modalias: dmi:bvnLENOVO:bvrR1BET68W(1.37):bd12/23/2021:br1.37:efr1.37:svnLENOVO:pn20UD0013GE:pvrThinkPadT14Gen1:rvnLENOVO:rn20UD0013GE:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20UD_BU_Think_FM_ThinkPadT14Gen1:
dmi.product.family: ThinkPad T14 Gen 1
dmi.product.name: 20UD0013GE
dmi.product.sku: LENOVO_MT_20UD_BU_Think_FM_ThinkPad T14 Gen 1
dmi.product.version: ThinkPad T14 Gen 1
dmi.sys.vendor: LENOVO

Revision history for this message
Thomas Bechtold (toabctl) wrote :
Revision history for this message
Thomas Bechtold (toabctl) wrote :

recreating the account worked (after the login.ubuntu.com page, I got redirected to the accounts.google.com page to allow thunderbird to access mail & calendar, that was not happening with my existing account after the package update)

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