Firefox snap does not remember cookies or settings

Bug #1967967 reported by Leonora Tindall
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Since installing the Kubuntu Jammy beta and running `apt upgrade` a few times, I have had the issue that the Firefox snap forgets my cookies and settings (perhaps my whole profile?) every time I close and re-open it.

When I open Firefox, sometimes it works correctly, sometimes I am shown the new-user onboarding screen and then it remembers my extensions and Sync session but my cookies are still gone, and sometimes it doesn't remember my Sync session or anything at all.

I tried to report this bug using ubuntu-bug but was unable.

Changed in firefox (Ubuntu):
status: New → Invalid
Revision history for this message
Erich Eickmeyer (eeickmeyer) wrote :

Thank you for taking the time to report this bug and help make Ubuntu better. Firefox is provided by a snap published by Mozilla, and they may not be aware of this issue. Please contact them via https://support.mozilla.org/kb/file-bug-report-or-feature-request-mozilla and link the bug report here so it can be further tracked, then re-mark the bug as new. Thank you!

Changed in firefox (Ubuntu):
status: Invalid → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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