Thomson Neo 360 X (GEN360-4C128BK) touchscreen does not work

Bug #1967679 reported by Rainer Filser
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe-5.13 (Ubuntu)
New
Undecided
Unassigned

Bug Description

touchscreen does not work at any time

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-30-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 3 16:06:33 2022
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation UHD Graphics 605 [8086:3185] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Device [0501:02f3]
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 1902:8301 Generic HD camera
 Bus 001 Device 002: ID 8087:0a2a Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: THOMSON GEN360-4C128BK
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic root=UUID=461ced2f-89f8-4a9c-a1ec-fe9520b392d8 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/06/2021
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GP12_THOMSON_0_04
dmi.board.asset.tag: Default string
dmi.board.name: GP12
dmi.board.vendor: MX
dmi.board.version: V300
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGP12_THOMSON_0_04:bd09/06/2021:br5.13:svnTHOMSON:pnGEN360-4C128BK:pvrV300:rvnMX:rnGP12:rvrV300:cvnDefaultstring:ct3:cvrDefaultstring:skuGEN360-4C128BK:
dmi.product.family: MIPI PC
dmi.product.name: GEN360-4C128BK
dmi.product.sku: GEN360-4C128BK
dmi.product.version: V300
dmi.sys.vendor: THOMSON
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Rainer Filser (filser) wrote :
Revision history for this message
Rainer Filser (filser) wrote :

touchscreen does not work

summary: - touchscreen
+ THOMSON GEN360-4C128BK touchscreen does not work
affects: xorg (Ubuntu) → linux-hwe-5.13 (Ubuntu)
summary: - THOMSON GEN360-4C128BK touchscreen does not work
+ Thomson Neo 360 X (GEN360-4C128BK) touchscreen does not work
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