Ubuntu
linux-signed-hwe-5.13 package

touchpad suddenly stopped working

Bug #1967120 reported by Kevin Oscar Arce Vera on 2022-03-30

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux-signed-hwe-5.13 (Ubuntu)	New	Undecided	Unassigned

Bug Description

i turned my computer on and the touchpad wasnt working. It doesnt recognize any input.
hp pavilion x360 convertible model 14dy-0022ns

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.13.0-35-generic 5.13.0-35.40~20.04.1
ProcVersionSignature: Ubuntu 5.13.0-35.40~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-35-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 30 13:25:52 2022
InstallationDate: Installed on 2021-11-26 (124 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
SourcePackage: linux-signed-hwe-5.13
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

Kevin Oscar Arce Vera (kaenker) wrote on 2022-03-30:

is the output of the cat /proc/bus/input/devices command Edit (5.5 KiB, text/plain)
Dependencies.txt Edit (2.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (310 bytes, text/plain; charset="utf-8")

Ubuntu Foundations Team Bug Bot (crichton) on 2022-03-30

affects:

ubuntu → linux-signed-hwe-5.13 (Ubuntu)

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Ubuntulinux-signed-hwe-5.13 package