I have a Razer Blade Advanced 15 (Late 2021). I'm running ubuntu 22.04 and it is working really well apart from after resuming from sleep. Once resumed the touchpad seems to act erratically and is unusable.
There is an error that appears on screen just before the login screen appears which seems to suggest that the touchpad has failed.
13:52:54 kernel: ACPI: battery: [Firmware Bug]: (dis)charge rate invalid.
13:52:54 kernel: thermal thermal_zone7: failed to read out thermal zone (-61)
13:52:54 kernel: Restarting tasks ... done.
13:52:54 kernel: OOM killer enabled.
13:52:54 kernel: mei_hdcp 0000:00:16.0-b638ab7e-94e2-4ea2-a552-d1c54b627f04: bound 0000:00:02.0 (ops i915_hdcp_component_ops [i915])
13:52:54 kernel: [drm] DisplayID checksum invalid, remainder is 20
13:52:54 kernel: usb 3-8: reset high-speed USB device number 5 using xhci_hcd
13:52:54 kernel: nvme nvme0: 16/0/0 default/read/poll queues
13:52:54 kernel: i2c_hid_acpi i2c-ELAN0406:00: i2c_hid_get_input: incomplete report (14/65280)
13:52:54 kernel: usb usb2: root hub lost power or was reset
13:52:54 kernel: xhci_hcd 0000:00:0d.0: xHC error in resume, USBSTS 0x401, Reinit
13:52:54 kernel: ACPI: EC: event unblocked
13:52:54 kernel: ACPI Error: AE_NOT_EXIST, While executing method \_WAK (20210730/hwesleep-47)
13:52:54 kernel: ACPI Error: AE_NOT_EXIST, While executing method \_WAK (20210730/hwesleep-47)
13:52:54 kernel: ACPI Error: Aborting method \_WAK due to previous error (AE_NOT_EXIST) (20210730/psparse-529)
13:52:54 kernel: ACPI Error: Aborting method \RWAK due to previous error (AE_NOT_EXIST) (20210730/psparse-529)
13:52:54 kernel: ACPI Error: Aborting method \_SB.PC00.LPCB.EC0.RTEC due to previous error (AE_NOT_EXIST) (20210730/psparse-529)
13:52:54 kernel:
13:52:54 kernel: No Arguments are initialized for method [RTEC]
13:52:54 kernel:
13:52:54 kernel: No Local Variables are initialized for Method [RTEC]
13:52:54 kernel:
13:52:54 kernel: ACPI Error: Region SystemCMOS (ID=5) has no handler (20210730/exfldio-261)
13:52:54 kernel: ACPI: PM: Waking up from system sleep state S3
13:52:54 kernel: CPU15 is up
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu79
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: james 1800 F.... pulseaudio
/dev/snd/controlC0: james 1800 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-03-26 (0 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220325)
MachineType: Razer Blade 15 Advanced Model (Mid 2021) - RZ09-0409
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-23-generic root=UUID=25b0f42f-f5d4-44af-bd85-c145039c9772 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27
RelatedPackageVersions:
linux-restricted-modules-5.15.0-23-generic N/A
linux-backports-modules-5.15.0-23-generic N/A
linux-firmware 20220314.gitcd01f857-0ubuntu2
Tags: wayland-session jammy
Uname: Linux 5.15.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/12/2021
dmi.bios.release: 2.2
dmi.bios.vendor: Razer
dmi.bios.version: 2.02
dmi.board.name: CH570
dmi.board.vendor: Razer
dmi.board.version: 4
dmi.chassis.type: 10
dmi.chassis.vendor: Razer
dmi.ec.firmware.release: 1.2
dmi.modalias: dmi:bvnRazer:bvr2.02:bd11/12/2021:br2.2:efr1.2:svnRazer:pnBlade15AdvancedModel(Mid2021)-RZ09-0409:pvr7.04:rvnRazer:rnCH570:rvr4:cvnRazer:ct10:cvr:skuRZ09-0409CEC3:
dmi.product.family: 1A582018 Razer Blade
dmi.product.name: Blade 15 Advanced Model (Mid 2021) - RZ09-0409
dmi.product.sku: RZ09-0409CEC3
dmi.product.version: 7.04
dmi.sys.vendor: Razer
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu79
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: james 1800 F.... pulseaudio
/dev/snd/controlC0: james 1800 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-03-26 (0 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220325)
MachineType: Razer Blade 15 Advanced Model (Mid 2021) - RZ09-0409
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-23-generic root=UUID=25b0f42f-f5d4-44af-bd85-c145039c9772 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27
RelatedPackageVersions:
linux-restricted-modules-5.15.0-23-generic N/A
linux-backports-modules-5.15.0-23-generic N/A
linux-firmware 20220314.gitcd01f857-0ubuntu2
Tags: wayland-session jammy
Uname: Linux 5.15.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/12/2021
dmi.bios.release: 2.2
dmi.bios.vendor: Razer
dmi.bios.version: 2.02
dmi.board.name: CH570
dmi.board.vendor: Razer
dmi.board.version: 4
dmi.chassis.type: 10
dmi.chassis.vendor: Razer
dmi.ec.firmware.release: 1.2
dmi.modalias: dmi:bvnRazer:bvr2.02:bd11/12/2021:br2.2:efr1.2:svnRazer:pnBlade15AdvancedModel(Mid2021)-RZ09-0409:pvr7.04:rvnRazer:rnCH570:rvr4:cvnRazer:ct10:cvr:skuRZ09-0409CEC3:
dmi.product.family: 1A582018 Razer Blade
dmi.product.name: Blade 15 Advanced Model (Mid 2021) - RZ09-0409
dmi.product.sku: RZ09-0409CEC3
dmi.product.version: 7.04
dmi.sys.vendor: Razer
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1966546
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.