Kubuntu jammy install hangs at creating ext4 filesystem (33%)

[Rik Mills]

Kubuntu jammy install hangs at creating ext4 filesystem (33%) after user creation page

Ubiquity 22.04.8

Slideshow continues to run, but installation does not proceed.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubiquity 22.04.8
ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27
Uname: Linux 5.15.0-23-generic x86_64
ApportVersion: 2.20.11-0ubuntu79
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.467
CurrentDesktop: KDE
Date: Thu Mar 24 13:01:20 2022
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed maybe-ubiquity quiet splash ---
LiveMediaBuild: Kubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220324.1)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

[Rik Mills (rikmills)]

Still affecting today's ISO. I also note that I do not ever see the installer timezone page.

[Ubuntu QA Website (ubuntuqa)]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1966204

[Brian Murray (brian-murray)]

Rik had mentioned not seeing the timezone window and I also saw this when running ubiquity with --debug.

"Not installing yet, partitioned: True, timezone_set False"

[paulneelands (paulnee)]

Also hangs when creating ext3 partitions.

[Rik Mills (rikmills)]

Fixed in: https://launchpad.net/ubuntu/+source/ubiquity/22.04.9

Currently still in proposed pocket, so unavailable, due to large test queues

[ajgreeny (ajg-charlbury)]

Same problem for me with the iso downloaded 26 March 2022 from the http://cdimage.ubuntu.com/kubuntu/daily-live/current/jammy-desktop-amd64.iso site using zsync and a previously downloaded iso version as input file.

It gets to 33% installed and freezes at that point going no further however long I leave it.

This problem was reported also in the bug https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1963697 but deemed to be different from that with request to report separately.

[Rik Mills (rikmills)]

On 27/03/2022 21:33, ajgreeny wrote:
> Same problem for me with the iso downloaded 26 March 2022 from the
> http://cdimage.ubuntu.com/kubuntu/daily-live/current/jammy-desktop-
> amd64.iso site using zsync and a previously downloaded iso version as
> input file.
>
> It gets to 33% installed and freezes at that point going no further
> however long I leave it.

As already stated, the bug has a fix committed to -proposed, but will
take some time to get to the daily ISO builds. This will happen one way
or another for the Beta later in the week.

> This problem was reported also in the bug
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1963697 but
> deemed to be different from that with request to report separately.

It IS a different issue, but related to an error in the fix for the
other bug.

[Philip Vetter (pvetter)]

My version was downloaded
Saturday, March 26, 2022 5 AM UTC
and it fails with encrypted/unencrypted partitions of various types, including XFS, btrfs, swap.

A comment on useability:
Currently all the status output of the disk manipulation attempts is filtered into a single line on the bottom of the user interface. While more visually appealing when successful, in cases of problems like this the user has no information to diagnose the problem. Users have wasted hours trying different permutations before realizing it is not their fault.

Question: I understand it will take a few days, but when the daily ISO is fixed, how will we find out (so we don't have to try them all?)

[Rik Mills (rikmills)]

On 28/03/2022 03:52, Philip Vetter wrote:
> Question: I understand it will take a few days, but when the daily ISO
> is fixed, how will we find out (so we don't have to try them all?)

http://cdimage.ubuntu.com/kubuntu/daily-live/current/jammy-desktop-amd64.manifest

contains a list of included packages and their versions. The fixed ISO
would have ubiquity 22.04.9 instead of the broken ubiquity 22.04.8

[Launchpad Janitor (janitor)]

This bug was fixed in the package ubiquity - 22.04.9

---------------
ubiquity (22.04.9) jammy; urgency=medium

  * There was one fix too many in the previous changes to the Kubuntu frontend
    which resulted in the Timezone map not displaying which then caused the
    installation process to hang. (LP: #1966204)

 -- Brian Murray <email address hidden> Fri, 25 Mar 2022 11:53:16 -0700