gwenview intermittently saves image rotation changes

[JillElaine]

Ubuntu: Ubuntu 18.04.6 LTS
Package:
gwenview:
  Installed: 4:17.12.3-0ubuntu1
  Candidate: 4:17.12.3-0ubuntu1
  Version table:
 *** 4:17.12.3-0ubuntu1 500
        500 http://us.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
        100 /var/lib/dpkg/status

I use of gwenview to import .jpg images from camera, including creation of folder in my ~/Documents to contain the images. After import, I use gwenview to view images. When I rotate an image, and then try to save it, gwenview says that access is denied: this is new behavior, within the last few updates, as I have never seen this error before.

I look at the Permissions to the images' folder in Dolphin. I see Owner & Group "Can View & Modify Content" and Others "Can View Content". I change permissions for Others to "Can View & Modify Content", check the box "Apply changes to all subfolders and their contents", and click "OK". I verify at the command line that permissions are set to -rw-rw-rw- for all images.

I close and reopen gwenview to these same images. Now when I try to rotate and save, I do not receive an 'access' error message, but ONLY SOME of the images are saved. If I close and reopen gwenview, I can (usually) reliably save the first image I rotate, but then it may likely fail on the next altered images. Rotated images revert to their original positions. It does not matter if I rotate the images in full view or thumbnail view.

I know it's difficult to troubleshoot intermittent problems. I've tried to find a pattern in what is saved and what is not saved, but the only detail I can provide is that closing and reopening gwenview allows me to (most of the time) save the first image I rotate.

I frequently use gwenview and this is a new issue (within the last few months of updates). I found a similar bug from 2013: https://bugs.launchpad.net/ubuntu/+source/gwenview/+bug/1113410

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gwenview 4:17.12.3-0ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-104.118~18.04.1-generic 5.4.166
Uname: Linux 5.4.0-104-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.27
Architecture: amd64
CurrentDesktop: KDE
Date: Thu Mar 17 11:02:28 2022
ExecutablePath: /usr/bin/gwenview
InstallationDate: Installed on 2014-12-18 (2645 days ago)
InstallationMedia: Kubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
SourcePackage: gwenview
UpgradeStatus: Upgraded to bionic on 2019-10-06 (892 days ago)

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to review all reported bugs in a timely manner.

Ubuntu 18.04 (bionic) reached end-of-standard-support on May 31, 2023.

I'm setting the status of this bug to 'Incomplete' as it's not seen any activity for some time. If this is still an issue when using a currently maintained release of Ubuntu then please let us know which one(s) otherwise this bug report can be left to expire in approximately 60 days time.