my touch pad stop working from 15/03/2022

Bug #1965078 reported by ashish
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

i have used command like sudo nano /etc/defalut/grub this doesnot solve my problem . i can move cursor only from external mouse. so please try to help me as soon as possible

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: linux-image-5.13.0-35-generic 5.13.0-35.40
ProcVersionSignature: Ubuntu 5.13.0-35.40-generic 5.13.19
Uname: Linux 5.13.0-35-generic x86_64
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ashish 2157 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 16 09:03:33 2022
InstallationDate: Installed on 2021-09-26 (170 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: Dell Inc. Inspiron 5521
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-35-generic root=UUID=eb835d66-6df3-4956-a75c-a96213f05246 ro quiet splash i8024.nomux i8024.noloop vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-35-generic N/A
 linux-backports-modules-5.13.0-35-generic N/A
 linux-firmware 1.201.5
SourcePackage: linux
UpgradeStatus: Upgraded to impish on 2021-11-02 (133 days ago)
dmi.bios.date: 08/29/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0YR6W4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A11
dmi.ec.firmware.release: 1.1
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd08/29/2013:efr1.1:svnDellInc.:pnInspiron5521:pvrA11:rvnDellInc.:rn0YR6W4:rvrA00:cvnDellInc.:ct8:cvrA11:skuInspiron5521:
dmi.product.family: 103C_5335KV
dmi.product.name: Inspiron 5521
dmi.product.sku: Inspiron 5521
dmi.product.version: A11
dmi.sys.vendor: Dell Inc.

Revision history for this message
ashish (ashish591) wrote :
Revision history for this message
ashish (ashish591) wrote :

my touchpad is not working only. this is the only problem i have

affects: ubuntu → linux (Ubuntu)
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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