Intel AX201 [8086:a0f0] subsys [8086:4070] iwlwifi microcode crash after updating to 5.14.0-1027-oem

Bug #1964286 reported by Kai-Chuan Hsieh
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
OEM Priority Project
Triaged
Critical
Unassigned
linux-oem-5.14 (Ubuntu)
Invalid
Undecided
Unassigned
Focal
Won't Fix
Undecided
You-Sheng Yang

Bug Description

Mar 09 10:33:40 MDAT-DVT2-D8 kernel: FAT-fs (sda1): unable to read boot sector to mark fs as dirty
Mar 09 11:04:25 MDAT-DVT2-D8 kernel: iwlwifi 0000:00:14.3: Microcode SW error detected. Restarting 0x0.
Mar 09 11:04:25 MDAT-DVT2-D8 kernel: iwlwifi 0000:00:14.3: Start IWL Error Log Dump:
Mar 09 11:04:25 MDAT-DVT2-D8 kernel: iwlwifi 0000:00:14.3: Transport status: 0x0000004B, valid: 6
Mar 09 11:04:25 MDAT-DVT2-D8 kernel: iwlwifi 0000:00:14.3: Loaded firmware version: 63.c04f3485.0 QuZ-a0-hr-b0-63.ucode
Mar 09 11:04:25 MDAT-DVT2-D8 kernel: iwlwifi 0000:00:14.3: 0x00000FAD | ADVANCED_SYSASSERT
Mar 09 11:04:25 MDAT-DVT2-D8 kernel: iwlwifi 0000:00:14.3: 0x0000A210 | trm_hw_status0
Mar 09 11:04:25 MDAT-DVT2-D8 kernel: iwlwifi 0000:00:14.3: 0x00000000 | trm_hw_status1
Mar 09 11:04:25 MDAT-DVT2-D8 kernel: iwlwifi 0000:00:14.3: 0x004CAD42 | branchlink2
Mar 09 11:04:25 MDAT-DVT2-D8 kernel: iwlwifi 0000:00:14.3: 0x004C17C6 | interruptlink1
Mar 09 11:04:25 MDAT-DVT2-D8 kernel: iwlwifi 0000:00:14.3: 0x004C17C6 | interruptlink2
...

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.14.0-1027-oem 5.14.0-1027.30
ProcVersionSignature: Ubuntu 5.14.0-1027.30-oem 5.14.21
Uname: Linux 5.14.0-1027-oem x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 9 11:13:53 2022
InstallationDate: Installed on 2021-10-19 (140 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
SourcePackage: linux-signed-oem-5.14
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Kai-Chuan Hsieh (kchsieh) wrote :
summary: - iwlwifi micrcode crash after updating to 5.14.0-1027-oem
+ iwlwifi microcode crash after updating to 5.14.0-1027-oem
AceLan Kao (acelankao)
no longer affects: linux-signed-oem-5.14 (Ubuntu)
Changed in linux-oem-5.14 (Ubuntu Focal):
assignee: nobody → You-Sheng Yang (vicamo)
Revision history for this message
Kai-Chuan Hsieh (kchsieh) wrote : Re: iwlwifi microcode crash after updating to 5.14.0-1027-oem

Upload sos report.

You-Sheng Yang (vicamo)
summary: - iwlwifi microcode crash after updating to 5.14.0-1027-oem
+ Intel AX201 [8086:a0f0] subsys [8086:4070] iwlwifi microcode crash after
+ updating to 5.14.0-1027-oem
Alex Tu (alextu)
Changed in oem-priority:
importance: Undecided → Critical
status: New → Triaged
tags: added: oem-priority
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-oem-5.14 (Ubuntu Focal):
status: New → Confirmed
Changed in linux-oem-5.14 (Ubuntu):
status: New → Confirmed
Revision history for this message
Colin Brown (colinwilliambrown) wrote :

Problem occurs on my LG gram laptop with Intel AX2-1, running Kubuntu 21.10. Disconnects/reconnects occurred sporadically for a week or two recently but now it fails to reconnect, even on reboot. Log shows the same error messages reported above.

Revision history for this message
Kai-Chuan Hsieh (kchsieh) wrote :

@colinwilliambrow

hello,

Could you help to upload your kernel log to check if you see the same issue as mine?

Thanks,

Timo Aaltonen (tjaalton)
Changed in linux-oem-5.14 (Ubuntu):
status: Confirmed → Invalid
Changed in linux-oem-5.14 (Ubuntu Focal):
status: Confirmed → Won't Fix
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